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Seller_QwMLf9IC4ZVKD

Suspended account

Greetings,

My account " pro kings" has been suspended dueto an "invalid address" issue.

In the method deposit bank, the country that i'm settled in "TOGO" is not listed, so i was asked to put my business address in order to send me the OTP via postal box.

I've put the correct several 4 times. However, you are telling me that the address is invalid.

I'm kindly asking you to help me solve the issue since i already paid all the necessary fees to sign up and start selling on Amazon.

Please, I ask you to confirm if I am located in Togo, if it is possible to make an Amazon account.

Regards,

13 visualizações
5 respostas
Configuração da conta
Tags:Cartão de crédito, Conta bancária, Seller Central
00
Responder
user profile
Seller_QwMLf9IC4ZVKD

Suspended account

Greetings,

My account " pro kings" has been suspended dueto an "invalid address" issue.

In the method deposit bank, the country that i'm settled in "TOGO" is not listed, so i was asked to put my business address in order to send me the OTP via postal box.

I've put the correct several 4 times. However, you are telling me that the address is invalid.

I'm kindly asking you to help me solve the issue since i already paid all the necessary fees to sign up and start selling on Amazon.

Please, I ask you to confirm if I am located in Togo, if it is possible to make an Amazon account.

Regards,

Configuração da conta
Tags:Cartão de crédito, Conta bancária, Seller Central
00
13 visualizações
5 respostas
Responder
5 respostas
user profile
Seller_kIukTwdhvntAp
Em resposta à postagem de: Seller_QwMLf9IC4ZVKD

DUPLICATE THREAD

Posting more than one thread about the same topic is a violation of Forum policies.

CLOSE all but one of them please.

10
user profile
Steve_Amazon
Em resposta à postagem de: Seller_QwMLf9IC4ZVKD

Hi @Seller_QwMLf9IC4ZVKD,

Steve from Amazon here, thank you for reaching out. I have engaged an internal team to further review this situation and to provide guidance.

As mentioned, please only create one thread in the Forums for a specific situation. I will follow up as soon as I have more information.

Thanks,

Steve

10
user profile
Steve_Amazon
Em resposta à postagem de: Seller_QwMLf9IC4ZVKD

Hi @Seller_QwMLf9IC4ZVKD,

The team has reviewed your account a see that there is no bank account added in the deposit method. They are asking that you add a valid bank account and attempt to verify your business address at that time.

Can you please let me know here once a valid bank account is added?

Thanks,

Steve

00
user profile
Seller_QwMLf9IC4ZVKD
Em resposta à postagem de: Steve_Amazon

I added a payoneer bank account than I received a message from Amazon stating that I need to complete the KYC requirments for the deposit method. Therefore, I contacted Payoneer and I received from them:

We understand you received an email from Amazon advising that in order to start receiving payments you still need to complete your KYC requirements with Payoneer.

Kindly note that your account has fulfilled the KYC requirements needed from Payoneer's end, and we are communicating this to Amazon.

00
user profile
Steve_Amazon
Em resposta à postagem de: Seller_QwMLf9IC4ZVKD

Hi @Seller_QwMLf9IC4ZVKD,

Thank you for this information. I have reviewed your account and see that it is now activated however I still don't see that there is a bank account assigned. I see that you are referencing Payoneer however I don't see that is assigned either.

In this situation I recommend that you create a case to Seller Support for PSP enrollment support as they can review that further.

Thanks,

Steve

00
Siga esta discussão para ser notificado sobre novas atividades.
user profile
Seller_QwMLf9IC4ZVKD

Suspended account

Greetings,

My account " pro kings" has been suspended dueto an "invalid address" issue.

In the method deposit bank, the country that i'm settled in "TOGO" is not listed, so i was asked to put my business address in order to send me the OTP via postal box.

I've put the correct several 4 times. However, you are telling me that the address is invalid.

I'm kindly asking you to help me solve the issue since i already paid all the necessary fees to sign up and start selling on Amazon.

Please, I ask you to confirm if I am located in Togo, if it is possible to make an Amazon account.

Regards,

13 visualizações
5 respostas
Configuração da conta
Tags:Cartão de crédito, Conta bancária, Seller Central
00
Responder
user profile
Seller_QwMLf9IC4ZVKD

Suspended account

Greetings,

My account " pro kings" has been suspended dueto an "invalid address" issue.

In the method deposit bank, the country that i'm settled in "TOGO" is not listed, so i was asked to put my business address in order to send me the OTP via postal box.

I've put the correct several 4 times. However, you are telling me that the address is invalid.

I'm kindly asking you to help me solve the issue since i already paid all the necessary fees to sign up and start selling on Amazon.

Please, I ask you to confirm if I am located in Togo, if it is possible to make an Amazon account.

Regards,

Configuração da conta
Tags:Cartão de crédito, Conta bancária, Seller Central
00
13 visualizações
5 respostas
Responder
user profile

Suspended account

de Seller_QwMLf9IC4ZVKD

Greetings,

My account " pro kings" has been suspended dueto an "invalid address" issue.

In the method deposit bank, the country that i'm settled in "TOGO" is not listed, so i was asked to put my business address in order to send me the OTP via postal box.

I've put the correct several 4 times. However, you are telling me that the address is invalid.

I'm kindly asking you to help me solve the issue since i already paid all the necessary fees to sign up and start selling on Amazon.

Please, I ask you to confirm if I am located in Togo, if it is possible to make an Amazon account.

Regards,

Configuração da conta
Tags:Cartão de crédito, Conta bancária, Seller Central
00
13 visualizações
5 respostas
Responder
5 respostas
5 respostas
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user profile
Seller_kIukTwdhvntAp
Em resposta à postagem de: Seller_QwMLf9IC4ZVKD

DUPLICATE THREAD

Posting more than one thread about the same topic is a violation of Forum policies.

CLOSE all but one of them please.

10
user profile
Steve_Amazon
Em resposta à postagem de: Seller_QwMLf9IC4ZVKD

Hi @Seller_QwMLf9IC4ZVKD,

Steve from Amazon here, thank you for reaching out. I have engaged an internal team to further review this situation and to provide guidance.

As mentioned, please only create one thread in the Forums for a specific situation. I will follow up as soon as I have more information.

Thanks,

Steve

10
user profile
Steve_Amazon
Em resposta à postagem de: Seller_QwMLf9IC4ZVKD

Hi @Seller_QwMLf9IC4ZVKD,

The team has reviewed your account a see that there is no bank account added in the deposit method. They are asking that you add a valid bank account and attempt to verify your business address at that time.

Can you please let me know here once a valid bank account is added?

Thanks,

Steve

00
user profile
Seller_QwMLf9IC4ZVKD
Em resposta à postagem de: Steve_Amazon

I added a payoneer bank account than I received a message from Amazon stating that I need to complete the KYC requirments for the deposit method. Therefore, I contacted Payoneer and I received from them:

We understand you received an email from Amazon advising that in order to start receiving payments you still need to complete your KYC requirements with Payoneer.

Kindly note that your account has fulfilled the KYC requirements needed from Payoneer's end, and we are communicating this to Amazon.

00
user profile
Steve_Amazon
Em resposta à postagem de: Seller_QwMLf9IC4ZVKD

Hi @Seller_QwMLf9IC4ZVKD,

Thank you for this information. I have reviewed your account and see that it is now activated however I still don't see that there is a bank account assigned. I see that you are referencing Payoneer however I don't see that is assigned either.

In this situation I recommend that you create a case to Seller Support for PSP enrollment support as they can review that further.

Thanks,

Steve

00
Siga esta discussão para ser notificado sobre novas atividades.
user profile
Seller_kIukTwdhvntAp
Em resposta à postagem de: Seller_QwMLf9IC4ZVKD

DUPLICATE THREAD

Posting more than one thread about the same topic is a violation of Forum policies.

CLOSE all but one of them please.

10
user profile
Seller_kIukTwdhvntAp
Em resposta à postagem de: Seller_QwMLf9IC4ZVKD

DUPLICATE THREAD

Posting more than one thread about the same topic is a violation of Forum policies.

CLOSE all but one of them please.

10
Responder
user profile
Steve_Amazon
Em resposta à postagem de: Seller_QwMLf9IC4ZVKD

Hi @Seller_QwMLf9IC4ZVKD,

Steve from Amazon here, thank you for reaching out. I have engaged an internal team to further review this situation and to provide guidance.

As mentioned, please only create one thread in the Forums for a specific situation. I will follow up as soon as I have more information.

Thanks,

Steve

10
user profile
Steve_Amazon
Em resposta à postagem de: Seller_QwMLf9IC4ZVKD

Hi @Seller_QwMLf9IC4ZVKD,

Steve from Amazon here, thank you for reaching out. I have engaged an internal team to further review this situation and to provide guidance.

As mentioned, please only create one thread in the Forums for a specific situation. I will follow up as soon as I have more information.

Thanks,

Steve

10
Responder
user profile
Steve_Amazon
Em resposta à postagem de: Seller_QwMLf9IC4ZVKD

Hi @Seller_QwMLf9IC4ZVKD,

The team has reviewed your account a see that there is no bank account added in the deposit method. They are asking that you add a valid bank account and attempt to verify your business address at that time.

Can you please let me know here once a valid bank account is added?

Thanks,

Steve

00
user profile
Steve_Amazon
Em resposta à postagem de: Seller_QwMLf9IC4ZVKD

Hi @Seller_QwMLf9IC4ZVKD,

The team has reviewed your account a see that there is no bank account added in the deposit method. They are asking that you add a valid bank account and attempt to verify your business address at that time.

Can you please let me know here once a valid bank account is added?

Thanks,

Steve

00
Responder
user profile
Seller_QwMLf9IC4ZVKD
Em resposta à postagem de: Steve_Amazon

I added a payoneer bank account than I received a message from Amazon stating that I need to complete the KYC requirments for the deposit method. Therefore, I contacted Payoneer and I received from them:

We understand you received an email from Amazon advising that in order to start receiving payments you still need to complete your KYC requirements with Payoneer.

Kindly note that your account has fulfilled the KYC requirements needed from Payoneer's end, and we are communicating this to Amazon.

00
user profile
Seller_QwMLf9IC4ZVKD
Em resposta à postagem de: Steve_Amazon

I added a payoneer bank account than I received a message from Amazon stating that I need to complete the KYC requirments for the deposit method. Therefore, I contacted Payoneer and I received from them:

We understand you received an email from Amazon advising that in order to start receiving payments you still need to complete your KYC requirements with Payoneer.

Kindly note that your account has fulfilled the KYC requirements needed from Payoneer's end, and we are communicating this to Amazon.

00
Responder
user profile
Steve_Amazon
Em resposta à postagem de: Seller_QwMLf9IC4ZVKD

Hi @Seller_QwMLf9IC4ZVKD,

Thank you for this information. I have reviewed your account and see that it is now activated however I still don't see that there is a bank account assigned. I see that you are referencing Payoneer however I don't see that is assigned either.

In this situation I recommend that you create a case to Seller Support for PSP enrollment support as they can review that further.

Thanks,

Steve

00
user profile
Steve_Amazon
Em resposta à postagem de: Seller_QwMLf9IC4ZVKD

Hi @Seller_QwMLf9IC4ZVKD,

Thank you for this information. I have reviewed your account and see that it is now activated however I still don't see that there is a bank account assigned. I see that you are referencing Payoneer however I don't see that is assigned either.

In this situation I recommend that you create a case to Seller Support for PSP enrollment support as they can review that further.

Thanks,

Steve

00
Responder
Siga esta discussão para ser notificado sobre novas atividades.