Suspended account
Greetings,
My account " pro kings" has been suspended dueto an "invalid address" issue.
In the method deposit bank, the country that i'm settled in "TOGO" is not listed, so i was asked to put my business address in order to send me the OTP via postal box.
I've put the correct several 4 times. However, you are telling me that the address is invalid.
I'm kindly asking you to help me solve the issue since i already paid all the necessary fees to sign up and start selling on Amazon.
Please, I ask you to confirm if I am located in Togo, if it is possible to make an Amazon account.
Regards,
Suspended account
Greetings,
My account " pro kings" has been suspended dueto an "invalid address" issue.
In the method deposit bank, the country that i'm settled in "TOGO" is not listed, so i was asked to put my business address in order to send me the OTP via postal box.
I've put the correct several 4 times. However, you are telling me that the address is invalid.
I'm kindly asking you to help me solve the issue since i already paid all the necessary fees to sign up and start selling on Amazon.
Please, I ask you to confirm if I am located in Togo, if it is possible to make an Amazon account.
Regards,
5 respostas
Seller_kIukTwdhvntAp
DUPLICATE THREAD
Posting more than one thread about the same topic is a violation of Forum policies.
CLOSE all but one of them please.
Steve_Amazon
Hi @Seller_QwMLf9IC4ZVKD,
Steve from Amazon here, thank you for reaching out. I have engaged an internal team to further review this situation and to provide guidance.
As mentioned, please only create one thread in the Forums for a specific situation. I will follow up as soon as I have more information.
Thanks,
Steve
Steve_Amazon
Hi @Seller_QwMLf9IC4ZVKD,
The team has reviewed your account a see that there is no bank account added in the deposit method. They are asking that you add a valid bank account and attempt to verify your business address at that time.
Can you please let me know here once a valid bank account is added?
Thanks,
Steve