****SELLERS AND INTENDING SELLERS PLEASE READ***

I started Amazon FBA with the expectation of making appreciable sales for financial leverage but my experience on the forum has been horrible, to say the least.

Firstly, I reported several times in the past about double billing/carryover of bills on the advertising panel of Amazon FBA that has led to the loss of thousands of dollars for my business (after fees are deducted from my credit card for adverts i.e PPC campaigns it will not reflect on my seller central that I have paid but the bill will be carried over despite deductions from my credit card leading to multiple billing/erroneously carry over bills). I complained about this issue several times but it was not addressed and I had to stop my PPC campaigns because of the losses I accrued because of these errors (656.88+501.44+500.35+502.53+525.01+436.61+713+507.82 = 4843.63, I have proofs of the payments and carryover of this payments despite automatic deductions from my credit card). Even after I had stopped my PPC campaigns for several months, I still saw $392.52 billed to my account and I was wondering where that came from.

Secondly, despite being brand registered on Amazon, some sellers were hijacking the ASIN of my products and using my brand name to sell their products on AMAZON. I reported this issue several times on Amazon but it was never addressed and the seller support agents had to tell me that they couldn't do anything about it because Amazon is an open marketplace. With undercutters and hijackers using my brand name, pictures of my products, and my product details/description and making me run at a loss I had to liquidate my inventory on Amazon FBA. Following liquidation and trying to cut my losses, I noticed that I was being billed incessantly from my CANADIAN seller central account (I have a global account but all my inventory and my sales are from my US Seller Central account) and I closed the account because I did not have any products in the Canadian marketplace and I was being charged unjustifiably by amazon (I complained about this issue but no response). After I closed the Canadian Seller Central account I just noticed that I could no longer get access to my US Seller Central account, my US Seller Central account was closed without my authorization, and to date no explanation. All my inventory is on the US marketplace and I still have money from my liquidated inventory that has not been disbursed since October 5, 2023 (over 130 days now). There was no inactivity, performance issues, suspected fraudulent activity, or failure to comply with legal or compliance requirements on the account (account health can investigate the account and if seller support needs further verification I can do a video call and provide documents). I sent messages consistently to Seller support from the email associated with the Seller Central account but would only get generic responses from the customer care representatives, only for me to get a response from a Seller support agent later saying it has elapsed 30 days since the account closure and the account cannot be restored and if I want to continue selling on amazon I would have to open a new account. I opened a new Seller Central account with a different email (the account I am using to post this thread) and I have been contacting the customer care representatives through this new account but I get mostly generic or copy/paste replies from the customer care representatives or I would see on the case logs that my case as been transferred to another department but till date (130 days), I have not received my funds from my liquidated inventory and my tax documents for the seller central account has not been sent to me to file my taxes. This treatment from Amazon is really poor and unjustified. I'm not sure if other sellers have experienced this issue but would like others to be on their guard.