Hello Amazon Seller Community,

I am reaching out for advice regarding my Amazon seller account deactivation. Despite submitting multiple appeals and fully complying with Amazon’s requests, my account remains deactivated without clear instructions on what is still missing.

Situation Overview:

My account was deactivated due to concerns related to ASIN B0BX3XYBQ7.

I have already removed the ASIN from my catalog and have stopped all activity related to it.

Amazon is asking for invoices and supplier details, but I never purchased or shipped inventory for this product.

I have submitted a detailed Plan of Action (POA) outlining corrective actions and preventive measures.

Challenges I'm Facing:

Amazon keeps rejecting my appeals without clear feedback on what additional information is required.

I have called Account Health Support, but they only direct me back to the appeal submission process.

I have no inventory or transactions for this ASIN, yet I am being asked for supplier invoices that don’t exist.

Request for Help:

Has anyone faced a similar issue?

Is there a way to escalate this beyond Seller Performance for a real review?

Any advice on how to properly structure my next appeal so it gets taken seriously?

I appreciate any guidance or experiences you can share. Thank you in advance!