Brand name changed (Hijacked) on my listings
Hi there,
Thank you for your time.
We are here to contact you is that our listings have been changed (Hijacked) to a different brand name. We have been selling these listings for years and we are the manufacturers, the listing creator, and brand owner.
ASIN's that are being affected:
1. B0B7MMXBT8
Original Brand: Benilev
Hijacked Brand: Nicbobo
2. B0B7MN4J9R
Original Brand: Benilev
Hijacked Brand: Nicbobo
Hope you can help us to change these listings to original brand name: Benilev.
Complaint ID: 15555957901
Thank you @Sandy_Amazon
Brand name changed (Hijacked) on my listings
Hi there,
Thank you for your time.
We are here to contact you is that our listings have been changed (Hijacked) to a different brand name. We have been selling these listings for years and we are the manufacturers, the listing creator, and brand owner.
ASIN's that are being affected:
1. B0B7MMXBT8
Original Brand: Benilev
Hijacked Brand: Nicbobo
2. B0B7MN4J9R
Original Brand: Benilev
Hijacked Brand: Nicbobo
Hope you can help us to change these listings to original brand name: Benilev.
Complaint ID: 15555957901
Thank you @Sandy_Amazon
37 respostas
Jim_Amazon
Hi there @Seller_p9bCLKTPRgoEj
Thank you for bringing this to our attention. I have escalated this to the proper team and they are currently investigating. I'll update you when they get back to me!
-Jim
Seller_LmVi4jw3KN7eX
Amazon Policy is prohibited tamper Brand name.
But AMZ internal department Tamper brand name is very serious. Once the compeittor seller pay money to AMZ internal department, they can Randomly help the seller tamper brand name. I can list many many many examples.
Espeically to AMZ CN employees, they very like to tamper brand name.
It is very very corrupt!
Seller_LTNvvFJ2jqJOv
@Jim_Amazon This Nicbobo is ALL over the forums doing the same thing to many other sellers. Just so you knew. That account needs to be terminated with prejudice.
Seller_Sram36TnVt73c
should, but they won't. I've never seen Amazon suspend a brand owner doing this stuff. They will restore the listing and split the bad actor away to their own listing to continue selling on the platform. often I have seen the same brand/hijacking rise from the ashes within hours of Amazon removing the bad sellers' contributions/shenanigans.
Amazon could quarantine their FBA inventory for every infraction, and make the seller either dispose of or pay return shipping.
Easy, right?
But Amazon chooses not to.
I guarantee you the same brand will still be on the platform a month from now. This seller has been doing it for ages despite many many many many many complaints (link is to forum discussions on this 'brand'):
Seller_D4BlqmKB3F25b
Same here (again), @Jim_Amazon
ASIN: B087JJFFFQ and B01F118TR8
Original brand: Jay Graphics
Jim_Amazon
I have noticed this, in fact!
We're currently investigating this further on our end and working to still support these events that are happening until that investigation can be completed.
-Jim
Jim_Amazon
@Seller_D4BlqmKB3F25b
I have escalated these ASINs to the proper team! I will let you know of any updates as soon as I receive them.
-Jim
Seller_W1tFzATWCqDHQ
The major issue is that this should have never happened in the first place. It is amazing to me that Amazon makes it so easy.
Seller_D4BlqmKB3F25b
@Jim_Amazon Thank you for your quick reply. It seems you managed the revert the brand change. However, we can't send stock, as it's still "locked" to the hijacker brand. See attached:
Jim_Amazon
@Seller_D4BlqmKB3F25b
Thank you for letting me know! I'm still in contact with the team so they can complete this so I will let you know when they've finished their work.
I appreciate your patience!
-Jim
Seller_D4BlqmKB3F25b
New recent brand hijackings, @Jim_Amazon:
ASIN B074JD7CS7 - Original brand: Jay Graphics
ASIN B00OX39X62 - Original brand: Jay Graphics
Thanks for you help.
Jim_Amazon
@Seller_D4BlqmKB3F25b
Since this issue is continuing a bit, would you mind opening your own thread on this? Want to make sure to keep things separate and you can feel free to tag me in the new thread!
-Jim
Seller_IuGHeIZGsyvfV
Same thing happens to us a lot. When I try to change it back it says only the brand owner can make changes. I'm the brand owner so how did someone else do it? Only logical explanation is someone in amazon was paid to do it.
