How to take brand ownership of a listing
A seller listed my product under their account and obtained brand ownership of my product. How do I take over brand ownership of an ASIN? My brand, SeaQualizer, is registered in Brand Registry. I cannot relist the product because they are using my UPC and they have outdated images and product details in the listing. I've suggested changes and some of them were implemented but not all. I need control of this listing. ASIN B00DMKCF76. Please help.
How to take brand ownership of a listing
A seller listed my product under their account and obtained brand ownership of my product. How do I take over brand ownership of an ASIN? My brand, SeaQualizer, is registered in Brand Registry. I cannot relist the product because they are using my UPC and they have outdated images and product details in the listing. I've suggested changes and some of them were implemented but not all. I need control of this listing. ASIN B00DMKCF76. Please help.
0 resposta
Dougal_Amazon
Hello @Seller_iFQmL8E1ShCXj,
My name is Dougal from the Community Manager Team and I would be happy to assist. Since you are enrolled in Brand Registry, have you opened a case with Brand Registry support yet? If so, please provide the case ID here and I can take a look. If you have not yet, please open a case with Brand Registry Support via the Brand Registry site and feel free to drop that case ID back here and I can follow along.
Please let me know how it goes and I will assist wherever I can.
Best, Dougal
