Unexpected FNSKU
Anyone else having issues recently with Amazon not reconciling shipments because they received "unexpected FNSKUs" and "are unable to recover the physical inventory"? This situation is impossible for us as we shipped all of our items in sealed manufacturer cases and in some instances, Amazon is telling us that partial cases are "unexpected FNSKUs" while the rest of the cases were received correctly.
When we open cases, we get the same response every time...
Please help!
@KJ_Amazon
Unexpected FNSKU
Anyone else having issues recently with Amazon not reconciling shipments because they received "unexpected FNSKUs" and "are unable to recover the physical inventory"? This situation is impossible for us as we shipped all of our items in sealed manufacturer cases and in some instances, Amazon is telling us that partial cases are "unexpected FNSKUs" while the rest of the cases were received correctly.
When we open cases, we get the same response every time...
Please help!
@KJ_Amazon
0 resposta
Seller_AmNDbQPDoB3d1
Eu estou enfrentando um problema FNSKU que não me deixa enviar a remessa, toda hora me dão uma resposta diferente mandaram excluir o listintig aguardar 24 horas e adicionar novamente e aguardar mais 24 horas criar SKU com o numero de upc e a barcode da Amazon, até agora não deu nada certo.
NR_Amazon
Hello @Seller_Ctfom5E0yUrBY,
We have noted several seller questions about the "Unexpected FNSKU" messaging sellers have been receiving when their reconciliation requests are getting rejected.
Do you mind sharing the seller support case IDs associated with the "Unexpected FNSKU" messaging you are receiving? I'm happy to flag those cases to our partner team for further review, and to determine if there is an additional path to dispute the resolution.
King regards,
NR_Amazon
