Recently, I received an offer for a loan of $15,000 from Landistry, which Amazon approved. I duly followed the instructions provided by Amazon, which included locking my deposit method attached to my Seller Center. Subsequently, I received a confirmation email from Landistry.com, directing me to their platform for further processing.

However, upon logging into my Landistry.com account, I encountered an issue. The homepage displayed a message stating that the system could not lock my deposit method and advised me to contact customer support for manual intervention. Consequently, I engaged with a customer support agent who informed me that my default deposit method, the Seller Wallet, needed to be revised to process the loan. They requested that I change my deposit method to a personal or business bank account.

I attempted to change my deposit method by accessing the "Manage Deposit Method" page on Amazon Seller Central to address this. Regrettably, the page is unresponsive and displays a message stating that I am forbidden to perform this action.

My deposit method may have been inadvertently locked by Amazon, creating a dilemma as Landistry.com requires a different deposit method for loan processing. Despite my efforts, I find myself in a loop where I need help with my deposit method due to the system restrictions on the Manage Deposit Method page.

I have attached my conversation thread with Landistry.com for your reference, where they clarify that the Seller Wallet is currently incompatible with their processing system. They have requested I add a personal or business bank account as a default deposit method for further loan approval processes.

Additionally, I contacted Amazon Seller Support, and they indicated that I am enrolled in the Amazon Lending Program, but the loan processing is still in progress.

I am seeking your assistance in resolving this matter promptly. Please investigate and rectify the issue with my deposit method or provide guidance on the appropriate steps to ensure a seamless loan processing experience.

Thank you for your prompt attention to this matter. I appreciate your assistance in resolving this issue as quickly as possible.