"The contribution is owned by Amazon Retail" --- HOW?!
RE:[CASE 16658192441]
As the brand owner and manufacturer of this ASIN: B00ITFKIX2. Why is it impossible to remove it from its current parent variation that we did not create. It is therefore displaying incorrect information. We have asked a few times to have this ASIN removed and we keep getting the same response that the contribution is owned by Amazon Retail???
Who is Amazon Retail and how would they know the correct information for this item??
"The contribution is owned by Amazon Retail" --- HOW?!
RE:[CASE 16658192441]
As the brand owner and manufacturer of this ASIN: B00ITFKIX2. Why is it impossible to remove it from its current parent variation that we did not create. It is therefore displaying incorrect information. We have asked a few times to have this ASIN removed and we keep getting the same response that the contribution is owned by Amazon Retail???
Who is Amazon Retail and how would they know the correct information for this item??
0 resposta
Seller_SxJzoH1DnzVVP
@Manny_Amazon Any insight on this would be greatly appreciated.
Glenn_Amazon
Hi there @Seller_SxJzoH1DnzVVP,
Sometimes, if Amazon has a Vendor or sells a product themselves Amazon contributes information to the listing. Often these contributions have the highest rating which is what this term "owned by Amazon Retail" means. However you should be able to make changes as the Brand Owner. Can you give me more details on what specifically is wrong with the contributions?
Additionally you may want to reach out to Brand Support in a new case on this issue. Thank you for your understanding.
-Glenn
