Call Me Now not working
I need help with an appeal. Very new to selling. I keep receiving an error message for Call Me Now. Internal error, retry. I’ve tried other browsers, cleared caches, and nothing! How do I speak with someone before my accounts deactivated
Call Me Now not working
I need help with an appeal. Very new to selling. I keep receiving an error message for Call Me Now. Internal error, retry. I’ve tried other browsers, cleared caches, and nothing! How do I speak with someone before my accounts deactivated
0 resposta
Seller_alN2yMqnyCA4M
Set up a case and ask them to call or email you.
Seller_qz1y4XweLE9SO
If you open a case with Amazon regarding your issue — You Must Wait for a Response.
If you continue to open cases, or keep trying to request a call, Amazon will stop you from continuing to call.
Most cases can take up to 45 days — there are thousands a cases. You have to wait your turn. Amazon does not rush anything.
Mimosa_Amazon
Hello @Drip_Legendz,
Thank you for your post. This is Mimosa from Amazon here to assist you today.
We understand that you require some help with your appeal but you were not able to get support via the Call Me Now function on your account. Did you try to contact our customer service representatives during their working hours? Please kindly note that our customer service representatives are available every day from 6:00 AM - 6:00 PM (PST).
You may also provide more information regarding your concern in this thread. In case you have received any performance notification or email, please share its summary for the forum’s community and us to provide more specific guidance.
Alternatively, do create a case and describe your issue in detailed. This way, you will allow the relevant team to investigate and revert as soon as possible for your necessary assistance.
We hope that the above information is useful to you. Please do not hesitate to let us know if you have any other questions. We are always here to provide support.
Thank you @Tech_Valley_Office_I and @Jes for sharing your insights as well!
Cheers,
Mimosa.
