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Seller_a6m90oqemPoEa

Suspected Intellectual Property Violation - Trademark Missuse - Help Please

@Josh_Amazon

Hello Amazon,

I wanted to reach out and see if we can get a manager to look at the trademark misuse complaint against us. We have provided LOA (Letter of Authorization) from the trademark owner and Amazon approved two of the three violations with it. My question is why did you not approve the third violation when the trademark is the same throughout the listings? We have already tried Health Support and tried another forum post but response is "I don't know".

So there is some glitch in your system that does not make sense. If you can please help it would be appreciated.

Case 15178906091: Not approved

Case 15178830871, 15178757081. Approved

Regards

15 visualizações
2 respostas
Estado da conta
Tags:Estado da conta, Suporte ao vendedor
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Seller_a6m90oqemPoEa

Suspected Intellectual Property Violation - Trademark Missuse - Help Please

@Josh_Amazon

Hello Amazon,

I wanted to reach out and see if we can get a manager to look at the trademark misuse complaint against us. We have provided LOA (Letter of Authorization) from the trademark owner and Amazon approved two of the three violations with it. My question is why did you not approve the third violation when the trademark is the same throughout the listings? We have already tried Health Support and tried another forum post but response is "I don't know".

So there is some glitch in your system that does not make sense. If you can please help it would be appreciated.

Case 15178906091: Not approved

Case 15178830871, 15178757081. Approved

Regards

Estado da conta
Tags:Estado da conta, Suporte ao vendedor
00
15 visualizações
2 respostas
Responder
0 resposta
user profile
Stevie_Amazon
Em resposta à postagem de: Seller_a6m90oqemPoEa

Hi there @Seller_a6m90oqemPoEa,

Thank you so much for utilizing the Seller Forums and providing this information.

user profile
Seller_a6m90oqemPoEa
I wanted to reach out and see if we can get a manager to look at the trademark misuse complaint against us. We have provided LOA (Letter of Authorization) from the trademark owner and Amazon approved two of the three violations with it.
Ver post
user profile
Seller_a6m90oqemPoEa

Case 15178906091: Not approved

Case 15178830871, 15178757081. Approved

Ver post

I understand you have questions regarding a suspected intellectual property violation you have received and you are working to submit a letter of authorization.

I have taken a look into the cases you have provided here. A letter of authorization will typically have five key terms which must be present in every IP licensing agreement submitted to Amazon. These are:

  • 'Licensor'–The company/brand providing the rights to intellectual property
  • 'Licensee'–The company/brand receiving the rights to use the intellectual property.
  • ‘Grant’–The intellectual property being licensed and the scope of rights granted
  • ‘Geographic Scope’–The specific territory or territories where use is authorized (may be worldwide)
  • ‘Term’–The duration of the authorization (may be perpetual)

On that page, there is an "Important checks while submitting a licensing documentation to Amazon" section as well as examples of what does not quality as a letter of authorization.

I suggest comparing the documents you have submitted in all of these cases to each other as well as the above requirements and ensure all information is present, verifiable, and matches the information on your selling account where applicable.

Feel free to further reply and ask questions, as the community and I are here to support you.

Best regards,

Stevie.

00
Siga esta discussão para ser notificado sobre novas atividades.
user profile
Seller_a6m90oqemPoEa

Suspected Intellectual Property Violation - Trademark Missuse - Help Please

@Josh_Amazon

Hello Amazon,

I wanted to reach out and see if we can get a manager to look at the trademark misuse complaint against us. We have provided LOA (Letter of Authorization) from the trademark owner and Amazon approved two of the three violations with it. My question is why did you not approve the third violation when the trademark is the same throughout the listings? We have already tried Health Support and tried another forum post but response is "I don't know".

So there is some glitch in your system that does not make sense. If you can please help it would be appreciated.

Case 15178906091: Not approved

Case 15178830871, 15178757081. Approved

Regards

15 visualizações
2 respostas
Estado da conta
Tags:Estado da conta, Suporte ao vendedor
00
Responder
user profile
Seller_a6m90oqemPoEa

Suspected Intellectual Property Violation - Trademark Missuse - Help Please

@Josh_Amazon

Hello Amazon,

I wanted to reach out and see if we can get a manager to look at the trademark misuse complaint against us. We have provided LOA (Letter of Authorization) from the trademark owner and Amazon approved two of the three violations with it. My question is why did you not approve the third violation when the trademark is the same throughout the listings? We have already tried Health Support and tried another forum post but response is "I don't know".

So there is some glitch in your system that does not make sense. If you can please help it would be appreciated.

Case 15178906091: Not approved

Case 15178830871, 15178757081. Approved

Regards

Estado da conta
Tags:Estado da conta, Suporte ao vendedor
00
15 visualizações
2 respostas
Responder
user profile

Suspected Intellectual Property Violation - Trademark Missuse - Help Please

de Seller_a6m90oqemPoEa

@Josh_Amazon

Hello Amazon,

I wanted to reach out and see if we can get a manager to look at the trademark misuse complaint against us. We have provided LOA (Letter of Authorization) from the trademark owner and Amazon approved two of the three violations with it. My question is why did you not approve the third violation when the trademark is the same throughout the listings? We have already tried Health Support and tried another forum post but response is "I don't know".

So there is some glitch in your system that does not make sense. If you can please help it would be appreciated.

Case 15178906091: Not approved

Case 15178830871, 15178757081. Approved

Regards

Estado da conta
Tags:Estado da conta, Suporte ao vendedor
00
15 visualizações
2 respostas
Responder
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Stevie_Amazon
Em resposta à postagem de: Seller_a6m90oqemPoEa

Hi there @Seller_a6m90oqemPoEa,

Thank you so much for utilizing the Seller Forums and providing this information.

user profile
Seller_a6m90oqemPoEa
I wanted to reach out and see if we can get a manager to look at the trademark misuse complaint against us. We have provided LOA (Letter of Authorization) from the trademark owner and Amazon approved two of the three violations with it.
Ver post
user profile
Seller_a6m90oqemPoEa

Case 15178906091: Not approved

Case 15178830871, 15178757081. Approved

Ver post

I understand you have questions regarding a suspected intellectual property violation you have received and you are working to submit a letter of authorization.

I have taken a look into the cases you have provided here. A letter of authorization will typically have five key terms which must be present in every IP licensing agreement submitted to Amazon. These are:

  • 'Licensor'–The company/brand providing the rights to intellectual property
  • 'Licensee'–The company/brand receiving the rights to use the intellectual property.
  • ‘Grant’–The intellectual property being licensed and the scope of rights granted
  • ‘Geographic Scope’–The specific territory or territories where use is authorized (may be worldwide)
  • ‘Term’–The duration of the authorization (may be perpetual)

On that page, there is an "Important checks while submitting a licensing documentation to Amazon" section as well as examples of what does not quality as a letter of authorization.

I suggest comparing the documents you have submitted in all of these cases to each other as well as the above requirements and ensure all information is present, verifiable, and matches the information on your selling account where applicable.

Feel free to further reply and ask questions, as the community and I are here to support you.

Best regards,

Stevie.

00
Siga esta discussão para ser notificado sobre novas atividades.
user profile
Stevie_Amazon
Em resposta à postagem de: Seller_a6m90oqemPoEa

Hi there @Seller_a6m90oqemPoEa,

Thank you so much for utilizing the Seller Forums and providing this information.

user profile
Seller_a6m90oqemPoEa
I wanted to reach out and see if we can get a manager to look at the trademark misuse complaint against us. We have provided LOA (Letter of Authorization) from the trademark owner and Amazon approved two of the three violations with it.
Ver post
user profile
Seller_a6m90oqemPoEa

Case 15178906091: Not approved

Case 15178830871, 15178757081. Approved

Ver post

I understand you have questions regarding a suspected intellectual property violation you have received and you are working to submit a letter of authorization.

I have taken a look into the cases you have provided here. A letter of authorization will typically have five key terms which must be present in every IP licensing agreement submitted to Amazon. These are:

  • 'Licensor'–The company/brand providing the rights to intellectual property
  • 'Licensee'–The company/brand receiving the rights to use the intellectual property.
  • ‘Grant’–The intellectual property being licensed and the scope of rights granted
  • ‘Geographic Scope’–The specific territory or territories where use is authorized (may be worldwide)
  • ‘Term’–The duration of the authorization (may be perpetual)

On that page, there is an "Important checks while submitting a licensing documentation to Amazon" section as well as examples of what does not quality as a letter of authorization.

I suggest comparing the documents you have submitted in all of these cases to each other as well as the above requirements and ensure all information is present, verifiable, and matches the information on your selling account where applicable.

Feel free to further reply and ask questions, as the community and I are here to support you.

Best regards,

Stevie.

00
user profile
Stevie_Amazon
Em resposta à postagem de: Seller_a6m90oqemPoEa

Hi there @Seller_a6m90oqemPoEa,

Thank you so much for utilizing the Seller Forums and providing this information.

user profile
Seller_a6m90oqemPoEa
I wanted to reach out and see if we can get a manager to look at the trademark misuse complaint against us. We have provided LOA (Letter of Authorization) from the trademark owner and Amazon approved two of the three violations with it.
Ver post
user profile
Seller_a6m90oqemPoEa

Case 15178906091: Not approved

Case 15178830871, 15178757081. Approved

Ver post

I understand you have questions regarding a suspected intellectual property violation you have received and you are working to submit a letter of authorization.

I have taken a look into the cases you have provided here. A letter of authorization will typically have five key terms which must be present in every IP licensing agreement submitted to Amazon. These are:

  • 'Licensor'–The company/brand providing the rights to intellectual property
  • 'Licensee'–The company/brand receiving the rights to use the intellectual property.
  • ‘Grant’–The intellectual property being licensed and the scope of rights granted
  • ‘Geographic Scope’–The specific territory or territories where use is authorized (may be worldwide)
  • ‘Term’–The duration of the authorization (may be perpetual)

On that page, there is an "Important checks while submitting a licensing documentation to Amazon" section as well as examples of what does not quality as a letter of authorization.

I suggest comparing the documents you have submitted in all of these cases to each other as well as the above requirements and ensure all information is present, verifiable, and matches the information on your selling account where applicable.

Feel free to further reply and ask questions, as the community and I are here to support you.

Best regards,

Stevie.

00
Responder
Siga esta discussão para ser notificado sobre novas atividades.