[Help]Our application to sell Solar Eclipse products has been approved, and all ASINs will be removed when the products arrive at FBA.
our application to sell Solar Eclipse products have been approved on 01/14/2024, Case ID 14611029051
【Emergency rescue】We have been approved to sell Solar Eclipse products (Case ID 14611029051), after that we invested more than $500K in purchasing the glasses from a certified supplier of solar eclipse glasses, the glasses have passed the test and got the certification issued by leading lab ICS from USA. Our supplier has been listed and recommended on the AAS Website. Besides, our brand has also been listed by the American Astronomical Society.
After spending countless fund to order and ship the products to amazon warehouse, AMAZON BLOCKED ALL OF THE LISTINGS. We have emailed the relevant team, highrisk-lifesafety, with all of the Test reports, Invoices and other certificates, we kept receiving bot replies with the same template content.
After getting approved on Amazon and investing all the money, shipping to FBA and ALL ASIN is remove now! which made us despair
We invested all of the money to start business on amazon and so far hundreds of thousands of glasses still blocked on amazon but unable to list. Time is crucial as we won't be able to sell this quantity of glasses after April 8.
Please help us to escalate our case further. And resubmit the information in our case to the relevant team and review it manually.
I understand some brands such had a similar problem, they were rejected by numerous autoresponders, but they sell on amazon now, with the help of your team
Case ID 15031534351
ASINs: B0CSBFR545, B0CWRH3FDV, B0CTS6YZTR, B0CTHJFML7, B0CX96R6TP, B0CX95PKHC, B0CX5CMZQ7, B0CX5CST81, B0CX5DMTSY, B0CX4Y6PSM, B0CSYPG1N3, B0CSBG3M2P, B0CSCGFJHC, B0CWP7NH45, B0CTBMND1X, B0CSYLNJBQ, B0CSD1BPYJ
[Help]Our application to sell Solar Eclipse products has been approved, and all ASINs will be removed when the products arrive at FBA.
our application to sell Solar Eclipse products have been approved on 01/14/2024, Case ID 14611029051
【Emergency rescue】We have been approved to sell Solar Eclipse products (Case ID 14611029051), after that we invested more than $500K in purchasing the glasses from a certified supplier of solar eclipse glasses, the glasses have passed the test and got the certification issued by leading lab ICS from USA. Our supplier has been listed and recommended on the AAS Website. Besides, our brand has also been listed by the American Astronomical Society.
After spending countless fund to order and ship the products to amazon warehouse, AMAZON BLOCKED ALL OF THE LISTINGS. We have emailed the relevant team, highrisk-lifesafety, with all of the Test reports, Invoices and other certificates, we kept receiving bot replies with the same template content.
After getting approved on Amazon and investing all the money, shipping to FBA and ALL ASIN is remove now! which made us despair
We invested all of the money to start business on amazon and so far hundreds of thousands of glasses still blocked on amazon but unable to list. Time is crucial as we won't be able to sell this quantity of glasses after April 8.
Please help us to escalate our case further. And resubmit the information in our case to the relevant team and review it manually.
I understand some brands such had a similar problem, they were rejected by numerous autoresponders, but they sell on amazon now, with the help of your team
Case ID 15031534351
ASINs: B0CSBFR545, B0CWRH3FDV, B0CTS6YZTR, B0CTHJFML7, B0CX96R6TP, B0CX95PKHC, B0CX5CMZQ7, B0CX5CST81, B0CX5DMTSY, B0CX4Y6PSM, B0CSYPG1N3, B0CSBG3M2P, B0CSCGFJHC, B0CWP7NH45, B0CTBMND1X, B0CSYLNJBQ, B0CSD1BPYJ
0 resposta
Seller_UbCHPaoYRj58L
You might want to check to see if you received any correspondence unrelated to the product but more to your account. I see you have responded and created discussions related to this situation under TWO seller IDs. That is a big NO NO, having multiple seller accounts selling the same product. That will get you in big trouble. Check your account.
Cooper_Amazon
Good Evening @Seller_iPrtirSFJ27KO,
I believe you created a duplicate discussion after you posted the first thread HERE regarding the same topic (my colleague @Michelle_Amazon responded about ~3 hours ago letting you know the team is looking into it).
Please only create one thread per question as it can create confusion and duplicate work for the Support Staff. Additionally creating multiple threads on the same topic could be seen as spam on the forums and go against forums guidelines.
I will be closing out this thread in order to avoid duplicative work. Any additional updates will be provided on the original post HERE. Have a wonderful rest of the week.
Sincerely, Cooper_Amazon