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Seller_k091MjopI7m3I

Review of your Amazon account accordance with section 3

Last month was the first month I got large sales. I got about 30 orders within two hours, and therefore I was a little late with some orders. Then Amazon sent me this message to my email

Your Amazon.com seller account has been placed under temporary review in accordance with our Drop Shipping policy. The review period should not exceed 30 days, but we will inform you if additional time is required. While your account is under review, funds will remain in your account, but you will not be able to receive any disbursements during the review period in accordance with section 3 of the Amazon Business Solutions Agreement:

Once we confirm fulfillment of orders are in compliance with our Drop Shipping policy, your funds will be disbursed according to their usual schedule. If you have outstanding un-shipped or open orders during this time, please continue fulfilling these.

Drop shipping, or allowing a third party to fulfill orders to customers on your behalf, is not acceptable unless it is clear to the buyer that you are the seller of record. When a customer sees packaging and invoices or receipts identifying a seller that is neither you nor Amazon, they may be confused about how their order is being fulfilled and who they should contact with any problems or questions.

Repeated violations of the Drop Shipping policy will result in a restriction of your abilities to list seller-fulfilled offers on Amazon.com. Additional violations of the Business Solutions Agreement and seller policies may result in greater restrictions on your ability to sell goods in the Amazon store.

How do I expedite the review of my account?

If you believe there has been an error or you would like to expedite the review process, submit an explanation to .... . Your explanation should include evidence or examples that demonstrate your account complies with our Drop Shipping policy. This may include:

-- Evidence of inventory to support your sales. This should include invoices or receipts from your supplier. When sending this documentation, note the following:

1. The documents must reflect your sales volume over the last 30 days.

2. You must include the business details for your supplier, including the business name, business phone number, business address, and website. We may contact your supplier to verify the documents. We will maintain the confidentiality of your supplier’s information.

3. You can remove the pricing information from the documents, but the rest of the document must be visible.

4. You can only send .pdf, .jpg, .png, or .gif files. These documents must be authentic and unaltered.

5. Evidence that you are an authorized retailer or supplier for your listings.

6. If you have employed a third-party drop-shipping service, provide evidence of this agreement and authorization for access to your account.

7. If you are facing logistics issues that are impacting proper fulfillment of your orders, provide reasons and supporting evidence associated with these for consideration during your review.

8. If you use multiple warehouses to distribute your products, provide the details of those warehouses.

****I sent the required information and then they sent me this message****

We received your submission but do not have enough information to transfer funds to you at this time. Funds will not be transferred to you during the review but will stay in your account. To expedite the review of your selling account, please send the following information:

-- Evidence and an explanation that demonstrates how your account complies with our Drop Shipping policy.

-- If you are facing logistics issues that are impacting proper fulfillment of your orders, provide reasons and supporting evidence associated with these for consideration during your review.

He sent a dropshipping agreement, but they sent me the same message again. I asked support and found that the packaging should have my information on it, and in this file that I already sent, there is this information. What do I do now??

49 visualizações
4 respostas
Tags:1099-K, Política, Seller Central, Verificação
00
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user profile
Seller_k091MjopI7m3I

Review of your Amazon account accordance with section 3

Last month was the first month I got large sales. I got about 30 orders within two hours, and therefore I was a little late with some orders. Then Amazon sent me this message to my email

Your Amazon.com seller account has been placed under temporary review in accordance with our Drop Shipping policy. The review period should not exceed 30 days, but we will inform you if additional time is required. While your account is under review, funds will remain in your account, but you will not be able to receive any disbursements during the review period in accordance with section 3 of the Amazon Business Solutions Agreement:

Once we confirm fulfillment of orders are in compliance with our Drop Shipping policy, your funds will be disbursed according to their usual schedule. If you have outstanding un-shipped or open orders during this time, please continue fulfilling these.

Drop shipping, or allowing a third party to fulfill orders to customers on your behalf, is not acceptable unless it is clear to the buyer that you are the seller of record. When a customer sees packaging and invoices or receipts identifying a seller that is neither you nor Amazon, they may be confused about how their order is being fulfilled and who they should contact with any problems or questions.

Repeated violations of the Drop Shipping policy will result in a restriction of your abilities to list seller-fulfilled offers on Amazon.com. Additional violations of the Business Solutions Agreement and seller policies may result in greater restrictions on your ability to sell goods in the Amazon store.

How do I expedite the review of my account?

If you believe there has been an error or you would like to expedite the review process, submit an explanation to .... . Your explanation should include evidence or examples that demonstrate your account complies with our Drop Shipping policy. This may include:

-- Evidence of inventory to support your sales. This should include invoices or receipts from your supplier. When sending this documentation, note the following:

1. The documents must reflect your sales volume over the last 30 days.

2. You must include the business details for your supplier, including the business name, business phone number, business address, and website. We may contact your supplier to verify the documents. We will maintain the confidentiality of your supplier’s information.

3. You can remove the pricing information from the documents, but the rest of the document must be visible.

4. You can only send .pdf, .jpg, .png, or .gif files. These documents must be authentic and unaltered.

5. Evidence that you are an authorized retailer or supplier for your listings.

6. If you have employed a third-party drop-shipping service, provide evidence of this agreement and authorization for access to your account.

7. If you are facing logistics issues that are impacting proper fulfillment of your orders, provide reasons and supporting evidence associated with these for consideration during your review.

8. If you use multiple warehouses to distribute your products, provide the details of those warehouses.

****I sent the required information and then they sent me this message****

We received your submission but do not have enough information to transfer funds to you at this time. Funds will not be transferred to you during the review but will stay in your account. To expedite the review of your selling account, please send the following information:

-- Evidence and an explanation that demonstrates how your account complies with our Drop Shipping policy.

-- If you are facing logistics issues that are impacting proper fulfillment of your orders, provide reasons and supporting evidence associated with these for consideration during your review.

He sent a dropshipping agreement, but they sent me the same message again. I asked support and found that the packaging should have my information on it, and in this file that I already sent, there is this information. What do I do now??

Tags:1099-K, Política, Seller Central, Verificação
00
49 visualizações
4 respostas
Responder
0 resposta
user profile
Steve_Amazon
Em resposta à postagem de: Seller_k091MjopI7m3I

Hi @Seller_k091MjopI7m3I,

Steve from Amazon here, thank you for reaching out. I have reviewed your account and see that you were able to have a phone call with the Account Health team since posting this. I am checking in here to see if you got the guidance needed or if further assistance here?

Thanks,

Steve

20
user profile
Troy_Amazon
Em resposta à postagem de: Seller_k091MjopI7m3I

Hi @M_A_store_970

Thank you for your post. I understand your account has been under review for a drop shipping issue.

user profile
Seller_k091MjopI7m3I
I sent the required information and then they sent me this message
Ver post
user profile
Seller_k091MjopI7m3I
He sent a dropshipping agreement, but they sent me the same message again.
Ver post

Thank you for sharing this information. The messages you received after you sent in the requested information do not necessarily indicate that you sent in incorrect documentation, but rather the review is still in progress. While your submissions will assist our team in their review, the receiving those documents does not immediately terminate that investigation the team is currently working.

While this review is in progress, you do not need to take further action. I would request that you monitor your performance notifications page for further updates as they become available. Due to the passage of time since your initial post, you may have an update. If so, please feel free to share that information here in the tread (with personal details removed) so we may further assist you.

Please feel free to reach out with any further questions or account updates, and we will assist you as best we can.

Regards,

Troy

00
Siga esta discussão para ser notificado sobre novas atividades.
user profile
Seller_k091MjopI7m3I

Review of your Amazon account accordance with section 3

Last month was the first month I got large sales. I got about 30 orders within two hours, and therefore I was a little late with some orders. Then Amazon sent me this message to my email

Your Amazon.com seller account has been placed under temporary review in accordance with our Drop Shipping policy. The review period should not exceed 30 days, but we will inform you if additional time is required. While your account is under review, funds will remain in your account, but you will not be able to receive any disbursements during the review period in accordance with section 3 of the Amazon Business Solutions Agreement:

Once we confirm fulfillment of orders are in compliance with our Drop Shipping policy, your funds will be disbursed according to their usual schedule. If you have outstanding un-shipped or open orders during this time, please continue fulfilling these.

Drop shipping, or allowing a third party to fulfill orders to customers on your behalf, is not acceptable unless it is clear to the buyer that you are the seller of record. When a customer sees packaging and invoices or receipts identifying a seller that is neither you nor Amazon, they may be confused about how their order is being fulfilled and who they should contact with any problems or questions.

Repeated violations of the Drop Shipping policy will result in a restriction of your abilities to list seller-fulfilled offers on Amazon.com. Additional violations of the Business Solutions Agreement and seller policies may result in greater restrictions on your ability to sell goods in the Amazon store.

How do I expedite the review of my account?

If you believe there has been an error or you would like to expedite the review process, submit an explanation to .... . Your explanation should include evidence or examples that demonstrate your account complies with our Drop Shipping policy. This may include:

-- Evidence of inventory to support your sales. This should include invoices or receipts from your supplier. When sending this documentation, note the following:

1. The documents must reflect your sales volume over the last 30 days.

2. You must include the business details for your supplier, including the business name, business phone number, business address, and website. We may contact your supplier to verify the documents. We will maintain the confidentiality of your supplier’s information.

3. You can remove the pricing information from the documents, but the rest of the document must be visible.

4. You can only send .pdf, .jpg, .png, or .gif files. These documents must be authentic and unaltered.

5. Evidence that you are an authorized retailer or supplier for your listings.

6. If you have employed a third-party drop-shipping service, provide evidence of this agreement and authorization for access to your account.

7. If you are facing logistics issues that are impacting proper fulfillment of your orders, provide reasons and supporting evidence associated with these for consideration during your review.

8. If you use multiple warehouses to distribute your products, provide the details of those warehouses.

****I sent the required information and then they sent me this message****

We received your submission but do not have enough information to transfer funds to you at this time. Funds will not be transferred to you during the review but will stay in your account. To expedite the review of your selling account, please send the following information:

-- Evidence and an explanation that demonstrates how your account complies with our Drop Shipping policy.

-- If you are facing logistics issues that are impacting proper fulfillment of your orders, provide reasons and supporting evidence associated with these for consideration during your review.

He sent a dropshipping agreement, but they sent me the same message again. I asked support and found that the packaging should have my information on it, and in this file that I already sent, there is this information. What do I do now??

49 visualizações
4 respostas
Tags:1099-K, Política, Seller Central, Verificação
00
Responder
user profile
Seller_k091MjopI7m3I

Review of your Amazon account accordance with section 3

Last month was the first month I got large sales. I got about 30 orders within two hours, and therefore I was a little late with some orders. Then Amazon sent me this message to my email

Your Amazon.com seller account has been placed under temporary review in accordance with our Drop Shipping policy. The review period should not exceed 30 days, but we will inform you if additional time is required. While your account is under review, funds will remain in your account, but you will not be able to receive any disbursements during the review period in accordance with section 3 of the Amazon Business Solutions Agreement:

Once we confirm fulfillment of orders are in compliance with our Drop Shipping policy, your funds will be disbursed according to their usual schedule. If you have outstanding un-shipped or open orders during this time, please continue fulfilling these.

Drop shipping, or allowing a third party to fulfill orders to customers on your behalf, is not acceptable unless it is clear to the buyer that you are the seller of record. When a customer sees packaging and invoices or receipts identifying a seller that is neither you nor Amazon, they may be confused about how their order is being fulfilled and who they should contact with any problems or questions.

Repeated violations of the Drop Shipping policy will result in a restriction of your abilities to list seller-fulfilled offers on Amazon.com. Additional violations of the Business Solutions Agreement and seller policies may result in greater restrictions on your ability to sell goods in the Amazon store.

How do I expedite the review of my account?

If you believe there has been an error or you would like to expedite the review process, submit an explanation to .... . Your explanation should include evidence or examples that demonstrate your account complies with our Drop Shipping policy. This may include:

-- Evidence of inventory to support your sales. This should include invoices or receipts from your supplier. When sending this documentation, note the following:

1. The documents must reflect your sales volume over the last 30 days.

2. You must include the business details for your supplier, including the business name, business phone number, business address, and website. We may contact your supplier to verify the documents. We will maintain the confidentiality of your supplier’s information.

3. You can remove the pricing information from the documents, but the rest of the document must be visible.

4. You can only send .pdf, .jpg, .png, or .gif files. These documents must be authentic and unaltered.

5. Evidence that you are an authorized retailer or supplier for your listings.

6. If you have employed a third-party drop-shipping service, provide evidence of this agreement and authorization for access to your account.

7. If you are facing logistics issues that are impacting proper fulfillment of your orders, provide reasons and supporting evidence associated with these for consideration during your review.

8. If you use multiple warehouses to distribute your products, provide the details of those warehouses.

****I sent the required information and then they sent me this message****

We received your submission but do not have enough information to transfer funds to you at this time. Funds will not be transferred to you during the review but will stay in your account. To expedite the review of your selling account, please send the following information:

-- Evidence and an explanation that demonstrates how your account complies with our Drop Shipping policy.

-- If you are facing logistics issues that are impacting proper fulfillment of your orders, provide reasons and supporting evidence associated with these for consideration during your review.

He sent a dropshipping agreement, but they sent me the same message again. I asked support and found that the packaging should have my information on it, and in this file that I already sent, there is this information. What do I do now??

Tags:1099-K, Política, Seller Central, Verificação
00
49 visualizações
4 respostas
Responder
user profile

Review of your Amazon account accordance with section 3

de Seller_k091MjopI7m3I

Last month was the first month I got large sales. I got about 30 orders within two hours, and therefore I was a little late with some orders. Then Amazon sent me this message to my email

Your Amazon.com seller account has been placed under temporary review in accordance with our Drop Shipping policy. The review period should not exceed 30 days, but we will inform you if additional time is required. While your account is under review, funds will remain in your account, but you will not be able to receive any disbursements during the review period in accordance with section 3 of the Amazon Business Solutions Agreement:

Once we confirm fulfillment of orders are in compliance with our Drop Shipping policy, your funds will be disbursed according to their usual schedule. If you have outstanding un-shipped or open orders during this time, please continue fulfilling these.

Drop shipping, or allowing a third party to fulfill orders to customers on your behalf, is not acceptable unless it is clear to the buyer that you are the seller of record. When a customer sees packaging and invoices or receipts identifying a seller that is neither you nor Amazon, they may be confused about how their order is being fulfilled and who they should contact with any problems or questions.

Repeated violations of the Drop Shipping policy will result in a restriction of your abilities to list seller-fulfilled offers on Amazon.com. Additional violations of the Business Solutions Agreement and seller policies may result in greater restrictions on your ability to sell goods in the Amazon store.

How do I expedite the review of my account?

If you believe there has been an error or you would like to expedite the review process, submit an explanation to .... . Your explanation should include evidence or examples that demonstrate your account complies with our Drop Shipping policy. This may include:

-- Evidence of inventory to support your sales. This should include invoices or receipts from your supplier. When sending this documentation, note the following:

1. The documents must reflect your sales volume over the last 30 days.

2. You must include the business details for your supplier, including the business name, business phone number, business address, and website. We may contact your supplier to verify the documents. We will maintain the confidentiality of your supplier’s information.

3. You can remove the pricing information from the documents, but the rest of the document must be visible.

4. You can only send .pdf, .jpg, .png, or .gif files. These documents must be authentic and unaltered.

5. Evidence that you are an authorized retailer or supplier for your listings.

6. If you have employed a third-party drop-shipping service, provide evidence of this agreement and authorization for access to your account.

7. If you are facing logistics issues that are impacting proper fulfillment of your orders, provide reasons and supporting evidence associated with these for consideration during your review.

8. If you use multiple warehouses to distribute your products, provide the details of those warehouses.

****I sent the required information and then they sent me this message****

We received your submission but do not have enough information to transfer funds to you at this time. Funds will not be transferred to you during the review but will stay in your account. To expedite the review of your selling account, please send the following information:

-- Evidence and an explanation that demonstrates how your account complies with our Drop Shipping policy.

-- If you are facing logistics issues that are impacting proper fulfillment of your orders, provide reasons and supporting evidence associated with these for consideration during your review.

He sent a dropshipping agreement, but they sent me the same message again. I asked support and found that the packaging should have my information on it, and in this file that I already sent, there is this information. What do I do now??

Tags:1099-K, Política, Seller Central, Verificação
00
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4 respostas
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Steve_Amazon
Em resposta à postagem de: Seller_k091MjopI7m3I

Hi @Seller_k091MjopI7m3I,

Steve from Amazon here, thank you for reaching out. I have reviewed your account and see that you were able to have a phone call with the Account Health team since posting this. I am checking in here to see if you got the guidance needed or if further assistance here?

Thanks,

Steve

20
user profile
Troy_Amazon
Em resposta à postagem de: Seller_k091MjopI7m3I

Hi @M_A_store_970

Thank you for your post. I understand your account has been under review for a drop shipping issue.

user profile
Seller_k091MjopI7m3I
I sent the required information and then they sent me this message
Ver post
user profile
Seller_k091MjopI7m3I
He sent a dropshipping agreement, but they sent me the same message again.
Ver post

Thank you for sharing this information. The messages you received after you sent in the requested information do not necessarily indicate that you sent in incorrect documentation, but rather the review is still in progress. While your submissions will assist our team in their review, the receiving those documents does not immediately terminate that investigation the team is currently working.

While this review is in progress, you do not need to take further action. I would request that you monitor your performance notifications page for further updates as they become available. Due to the passage of time since your initial post, you may have an update. If so, please feel free to share that information here in the tread (with personal details removed) so we may further assist you.

Please feel free to reach out with any further questions or account updates, and we will assist you as best we can.

Regards,

Troy

00
Siga esta discussão para ser notificado sobre novas atividades.
user profile
Steve_Amazon
Em resposta à postagem de: Seller_k091MjopI7m3I

Hi @Seller_k091MjopI7m3I,

Steve from Amazon here, thank you for reaching out. I have reviewed your account and see that you were able to have a phone call with the Account Health team since posting this. I am checking in here to see if you got the guidance needed or if further assistance here?

Thanks,

Steve

20
user profile
Steve_Amazon
Em resposta à postagem de: Seller_k091MjopI7m3I

Hi @Seller_k091MjopI7m3I,

Steve from Amazon here, thank you for reaching out. I have reviewed your account and see that you were able to have a phone call with the Account Health team since posting this. I am checking in here to see if you got the guidance needed or if further assistance here?

Thanks,

Steve

20
Responder
user profile
Troy_Amazon
Em resposta à postagem de: Seller_k091MjopI7m3I

Hi @M_A_store_970

Thank you for your post. I understand your account has been under review for a drop shipping issue.

user profile
Seller_k091MjopI7m3I
I sent the required information and then they sent me this message
Ver post
user profile
Seller_k091MjopI7m3I
He sent a dropshipping agreement, but they sent me the same message again.
Ver post

Thank you for sharing this information. The messages you received after you sent in the requested information do not necessarily indicate that you sent in incorrect documentation, but rather the review is still in progress. While your submissions will assist our team in their review, the receiving those documents does not immediately terminate that investigation the team is currently working.

While this review is in progress, you do not need to take further action. I would request that you monitor your performance notifications page for further updates as they become available. Due to the passage of time since your initial post, you may have an update. If so, please feel free to share that information here in the tread (with personal details removed) so we may further assist you.

Please feel free to reach out with any further questions or account updates, and we will assist you as best we can.

Regards,

Troy

00
user profile
Troy_Amazon
Em resposta à postagem de: Seller_k091MjopI7m3I

Hi @M_A_store_970

Thank you for your post. I understand your account has been under review for a drop shipping issue.

user profile
Seller_k091MjopI7m3I
I sent the required information and then they sent me this message
Ver post
user profile
Seller_k091MjopI7m3I
He sent a dropshipping agreement, but they sent me the same message again.
Ver post

Thank you for sharing this information. The messages you received after you sent in the requested information do not necessarily indicate that you sent in incorrect documentation, but rather the review is still in progress. While your submissions will assist our team in their review, the receiving those documents does not immediately terminate that investigation the team is currently working.

While this review is in progress, you do not need to take further action. I would request that you monitor your performance notifications page for further updates as they become available. Due to the passage of time since your initial post, you may have an update. If so, please feel free to share that information here in the tread (with personal details removed) so we may further assist you.

Please feel free to reach out with any further questions or account updates, and we will assist you as best we can.

Regards,

Troy

00
Responder
Siga esta discussão para ser notificado sobre novas atividades.