Amazon Charge Method - Credit Card Invalid
Amazon seller central is not allowing me to access any of the area with the following message: "Credit Card Invalid: You must update your existing credit card information or add a new credit card to regain full access to this seller account."
I use a debit card Mastercard with bank Mercury.
Anyone else facing the same issue ?
Amazon Charge Method - Credit Card Invalid
Amazon seller central is not allowing me to access any of the area with the following message: "Credit Card Invalid: You must update your existing credit card information or add a new credit card to regain full access to this seller account."
I use a debit card Mastercard with bank Mercury.
Anyone else facing the same issue ?
0 resposta
Seller_kIukTwdhvntAp
Do a search of the Forum to find the HUNDREDS of similar issues.
While Amazon HAS revised their credit/debit card policy even THEY admit that a Debit card will NOT always work.
Be sure to add whatever card that you use in the BUYER side FIRST. Not having it there has been known to cause problems as well.
Quincy_Amazon
Hello @Seller_k0LTYhnXOYnX2
Thank you for posting your inquiry to the Forums. I understand that you are unable to access your selling account due to invalid credit card.
I understand that you are currently entering a debit card as your charge method. I would suggest utilizing a credit card like one of the following:
- American Express
- Diners Club
- Discover
- JCB
- MasterCard
- Visa
You want to ensure that there is no mismatch between the card information and the information entered.
You can check the below information related to your credit card:
- Is the credit card valid?
- Is there a minimum charge amount?
- Are you using a pre-paid card? (Note: Use of a pre-paid card is not accepted for a selling account.)
- Does the bank have a record of the charge attempt?
- Are there bank limits or policies that prevent the charge attempt from being authorized?
- Is there any incorrect credit card information entered? (Note: All the credit card information entered such as number, name, address, ZIP code, or expiration date must be an exact match with your card details.)
- Is this chargeable in the currency of the Amazon marketplace where you registered your seller account?
Please also note that we do not accept alternative charge methods, such as prepaid cards, gift certificates, checks, or online payment systems like PayPal.
Regards,
Quincy_Amazon
