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Seller_jVEp67sxc33b7

Shipping Date Issue

Hello,

I've been noticing for a long time that my buybox has been dropped. Since I haven't received any orders lately, I wanted to check the lists I sell on. I observed that the sellers' shipping dates were different from mine. My delivery date seemed longer than others. Then, I changed my delivery time from 10-14 days to 7-10 days from Shipping Settings. However, when I reviewed my lists again, for example, while the delivery time of other sellers was shown as February 7-10, it was shown as February 6-8 for me. Then, I rearranged it as 5-7 days for trial purposes. This time it appeared as 5-8 February. I couldn't get it to the same date as other sellers. If I have to say based on the date I gave as an example, the ideal time for the delivery of my orders is actually February 7-10, but I cannot choose these dates. Later, when I arranged it as 1-2 days to compare with a seller who ships on a short date, it showed as 31 January-1 February delivery, but the seller could sell it as 28-31 January. Is there a setting I haven't done or need to change? Handling Time is 1 Day, Standard Shipping is 7-10 Days now and I need to deliver it 2 days before other sellers. Everyone else on the list except me is on the same date. For my settings, it's either too late or too early, I can't balance it.

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Tags:Envio, Rede de logística do vendedor
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Seller_jVEp67sxc33b7

Shipping Date Issue

Hello,

I've been noticing for a long time that my buybox has been dropped. Since I haven't received any orders lately, I wanted to check the lists I sell on. I observed that the sellers' shipping dates were different from mine. My delivery date seemed longer than others. Then, I changed my delivery time from 10-14 days to 7-10 days from Shipping Settings. However, when I reviewed my lists again, for example, while the delivery time of other sellers was shown as February 7-10, it was shown as February 6-8 for me. Then, I rearranged it as 5-7 days for trial purposes. This time it appeared as 5-8 February. I couldn't get it to the same date as other sellers. If I have to say based on the date I gave as an example, the ideal time for the delivery of my orders is actually February 7-10, but I cannot choose these dates. Later, when I arranged it as 1-2 days to compare with a seller who ships on a short date, it showed as 31 January-1 February delivery, but the seller could sell it as 28-31 January. Is there a setting I haven't done or need to change? Handling Time is 1 Day, Standard Shipping is 7-10 Days now and I need to deliver it 2 days before other sellers. Everyone else on the list except me is on the same date. For my settings, it's either too late or too early, I can't balance it.

Tags:Envio, Rede de logística do vendedor
00
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Roberto_Amazon
Em resposta à postagem de: Seller_jVEp67sxc33b7

Hello @Seller_jVEp67sxc33b7

This is Roberto. This is an excellent question, and I would urge other members to share their experiences with shipping times.

From my end it is complicated to diagnose if there is any issue since you have already explored different options, I would encourage you to bring this issue along with examples of listings for our Seller Support to investigate.

Please use our form to contact our Seller Support team.

Respectfully.

Roberto_Amazon

00
Siga esta discussão para ser notificado sobre novas atividades.
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Seller_jVEp67sxc33b7

Shipping Date Issue

Hello,

I've been noticing for a long time that my buybox has been dropped. Since I haven't received any orders lately, I wanted to check the lists I sell on. I observed that the sellers' shipping dates were different from mine. My delivery date seemed longer than others. Then, I changed my delivery time from 10-14 days to 7-10 days from Shipping Settings. However, when I reviewed my lists again, for example, while the delivery time of other sellers was shown as February 7-10, it was shown as February 6-8 for me. Then, I rearranged it as 5-7 days for trial purposes. This time it appeared as 5-8 February. I couldn't get it to the same date as other sellers. If I have to say based on the date I gave as an example, the ideal time for the delivery of my orders is actually February 7-10, but I cannot choose these dates. Later, when I arranged it as 1-2 days to compare with a seller who ships on a short date, it showed as 31 January-1 February delivery, but the seller could sell it as 28-31 January. Is there a setting I haven't done or need to change? Handling Time is 1 Day, Standard Shipping is 7-10 Days now and I need to deliver it 2 days before other sellers. Everyone else on the list except me is on the same date. For my settings, it's either too late or too early, I can't balance it.

48 visualizações
15 respostas
Tags:Envio, Rede de logística do vendedor
00
Responder
user profile
Seller_jVEp67sxc33b7

Shipping Date Issue

Hello,

I've been noticing for a long time that my buybox has been dropped. Since I haven't received any orders lately, I wanted to check the lists I sell on. I observed that the sellers' shipping dates were different from mine. My delivery date seemed longer than others. Then, I changed my delivery time from 10-14 days to 7-10 days from Shipping Settings. However, when I reviewed my lists again, for example, while the delivery time of other sellers was shown as February 7-10, it was shown as February 6-8 for me. Then, I rearranged it as 5-7 days for trial purposes. This time it appeared as 5-8 February. I couldn't get it to the same date as other sellers. If I have to say based on the date I gave as an example, the ideal time for the delivery of my orders is actually February 7-10, but I cannot choose these dates. Later, when I arranged it as 1-2 days to compare with a seller who ships on a short date, it showed as 31 January-1 February delivery, but the seller could sell it as 28-31 January. Is there a setting I haven't done or need to change? Handling Time is 1 Day, Standard Shipping is 7-10 Days now and I need to deliver it 2 days before other sellers. Everyone else on the list except me is on the same date. For my settings, it's either too late or too early, I can't balance it.

Tags:Envio, Rede de logística do vendedor
00
48 visualizações
15 respostas
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Shipping Date Issue

de Seller_jVEp67sxc33b7

Hello,

I've been noticing for a long time that my buybox has been dropped. Since I haven't received any orders lately, I wanted to check the lists I sell on. I observed that the sellers' shipping dates were different from mine. My delivery date seemed longer than others. Then, I changed my delivery time from 10-14 days to 7-10 days from Shipping Settings. However, when I reviewed my lists again, for example, while the delivery time of other sellers was shown as February 7-10, it was shown as February 6-8 for me. Then, I rearranged it as 5-7 days for trial purposes. This time it appeared as 5-8 February. I couldn't get it to the same date as other sellers. If I have to say based on the date I gave as an example, the ideal time for the delivery of my orders is actually February 7-10, but I cannot choose these dates. Later, when I arranged it as 1-2 days to compare with a seller who ships on a short date, it showed as 31 January-1 February delivery, but the seller could sell it as 28-31 January. Is there a setting I haven't done or need to change? Handling Time is 1 Day, Standard Shipping is 7-10 Days now and I need to deliver it 2 days before other sellers. Everyone else on the list except me is on the same date. For my settings, it's either too late or too early, I can't balance it.

Tags:Envio, Rede de logística do vendedor
00
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Roberto_Amazon
Em resposta à postagem de: Seller_jVEp67sxc33b7

Hello @Seller_jVEp67sxc33b7

This is Roberto. This is an excellent question, and I would urge other members to share their experiences with shipping times.

From my end it is complicated to diagnose if there is any issue since you have already explored different options, I would encourage you to bring this issue along with examples of listings for our Seller Support to investigate.

Please use our form to contact our Seller Support team.

Respectfully.

Roberto_Amazon

00
Siga esta discussão para ser notificado sobre novas atividades.
user profile
Roberto_Amazon
Em resposta à postagem de: Seller_jVEp67sxc33b7

Hello @Seller_jVEp67sxc33b7

This is Roberto. This is an excellent question, and I would urge other members to share their experiences with shipping times.

From my end it is complicated to diagnose if there is any issue since you have already explored different options, I would encourage you to bring this issue along with examples of listings for our Seller Support to investigate.

Please use our form to contact our Seller Support team.

Respectfully.

Roberto_Amazon

00
user profile
Roberto_Amazon
Em resposta à postagem de: Seller_jVEp67sxc33b7

Hello @Seller_jVEp67sxc33b7

This is Roberto. This is an excellent question, and I would urge other members to share their experiences with shipping times.

From my end it is complicated to diagnose if there is any issue since you have already explored different options, I would encourage you to bring this issue along with examples of listings for our Seller Support to investigate.

Please use our form to contact our Seller Support team.

Respectfully.

Roberto_Amazon

00
Responder
Siga esta discussão para ser notificado sobre novas atividades.