Must Provide information within 10 days or BANNED. Cant submit information.
Got this email today.
Went to account information like email said to upload all required documents. Zero banner, Zero Start verification” link . Please help thanks!
(currently on hold with seller support but figured i would make forum post because you know how seller support is)
Hello,
To help us maintain a trusted store for buyers and sellers, we are verifying your identity in accordance with the Amazon Services Business Solutions Agreement. To complete the verification process, please follow the instructions in the banner at the top of the “Account Information” page in Seller Central: Seller Central.
If you do not provide the required information within 10 days of this notification, disbursements for your Amazon selling account may be put on hold or your account might be deactivated.
Next steps:
Go to Seller Central.
Go to your “Account Information” page in Seller Central.
Click the “Start verification” link on the “Account Information” page in Seller Central. You will need to provide the following information to complete your verification:
Information about your business;
Information about your identity;
A government-issued photo ID;
A bank account or credit card statement;
A business license, if applicable.
We’re here to help:
If you have questions about this process, please contact Seller Support via
Sincerely,
The Selling on Amazon team
Must Provide information within 10 days or BANNED. Cant submit information.
Got this email today.
Went to account information like email said to upload all required documents. Zero banner, Zero Start verification” link . Please help thanks!
(currently on hold with seller support but figured i would make forum post because you know how seller support is)
Hello,
To help us maintain a trusted store for buyers and sellers, we are verifying your identity in accordance with the Amazon Services Business Solutions Agreement. To complete the verification process, please follow the instructions in the banner at the top of the “Account Information” page in Seller Central: Seller Central.
If you do not provide the required information within 10 days of this notification, disbursements for your Amazon selling account may be put on hold or your account might be deactivated.
Next steps:
Go to Seller Central.
Go to your “Account Information” page in Seller Central.
Click the “Start verification” link on the “Account Information” page in Seller Central. You will need to provide the following information to complete your verification:
Information about your business;
Information about your identity;
A government-issued photo ID;
A bank account or credit card statement;
A business license, if applicable.
We’re here to help:
If you have questions about this process, please contact Seller Support via
Sincerely,
The Selling on Amazon team
3 respostas
Stevie_Amazon
Hi there @Seller_hhzeTeuyYj7IZ,
I hope this finds you well!
I understand you have received an e-mail and have concerns on if the e-mail is from Amazon.
Where did you receive this- via an e-mail, a performance notification, or via a case in your case log? If you have received the information in the performance notification section of Seller Central, this is going to be a secure Amazon message, just as in the case logs.
I suggest looking over this page and comparing it to the e-mail you received.
I do apologize for the delay in our reply, however, I greatly appreciate your patience with myself and the moderating team.
All the best,
Stevie
