INFORM Tax Interview - Blank page!
Is anyone else getting this problem? Whenever we try to open the Tax Interview page from Account Health or Account Info, we just get a completely blank page.
Amazon Support are being absolutely no help because they can't replicate the problem themselves so in their eyes it's not a fault on their end. We've tried everything they suggested and it still doesn't work!
We've tried 3 different browsers, we've logged out and in again, we've cleared cache, cookies, and browsing history... Anyone have any other ideas of what we can do? Really don't want out account to be deactivated because of this!!
We are based in the UK and accessing this site from the UK, wondering if that's why?
INFORM Tax Interview - Blank page!
Is anyone else getting this problem? Whenever we try to open the Tax Interview page from Account Health or Account Info, we just get a completely blank page.
Amazon Support are being absolutely no help because they can't replicate the problem themselves so in their eyes it's not a fault on their end. We've tried everything they suggested and it still doesn't work!
We've tried 3 different browsers, we've logged out and in again, we've cleared cache, cookies, and browsing history... Anyone have any other ideas of what we can do? Really don't want out account to be deactivated because of this!!
We are based in the UK and accessing this site from the UK, wondering if that's why?
1 resposta
Atlas_Amazon
Hello @Rhiann_CG
Thank you for the information you have provided. I understand you are encountering an error when attempting to complete the verification. We understand how frustrating this can be.
My goal is to provide you assistance. Based off the detail, we will be unable to assist in this space. We have gone ahead and provided your information to the appropriate team for further review.
If you encounter any additional issues or have any new details to update, continue to refer here so we can provide guidance.
Your friend,
Atlas
