Image Unavailable.How to fix them?
Hi, I am looking for solution for this problem. I uploaded all picture to 10 child listing. However, when I go to Amazon to check, only one shows correctly but others show sometimes are correct sometimes not. It shows image unavailable.
I ask my friend to check, he live in another city, and also the same problem.
But when I use my phone to check, they all correct.
Why such thing happen and how to fix them?
I just want to them show correct in any time,no matter computer or phone.
Please help me!
Image Unavailable.How to fix them?
Hi, I am looking for solution for this problem. I uploaded all picture to 10 child listing. However, when I go to Amazon to check, only one shows correctly but others show sometimes are correct sometimes not. It shows image unavailable.
I ask my friend to check, he live in another city, and also the same problem.
But when I use my phone to check, they all correct.
Why such thing happen and how to fix them?
I just want to them show correct in any time,no matter computer or phone.
Please help me!
1 resposta
Michelle_Amazon
Hello @Seller_s5Qmud5lG5UKS,
Michelle at Amazon here. I have reviewed your listings and I am seeing the same thing where the images are not displaying correctly, however, your variation is also not valid. You cannot have multiple styles on the same page. I would recommend that you review this thread and correct your variation. You also have the items under faucet-handles, which is not valid, it's a drawer handle, so that also needs to be corrected as well. You can find the valid values and the allowed variation types per category in this help page.
For your image issues, please create a case with Selling Partner Support after you have made all the necessary changes to the listing if you are still having issues. If they are unable to help you after they have investigated, please send me the case ID so I can look into this further for you.
Regards,
Michelle
