The reason why I am writing this letter is that I have recently received a lot of malicious reviews and I hope review-appeals groups can help me investigate and delete these false reviews due to unfair business competition,thank you so much! The following are the evidence and screenshots I provided.

ASIN of the product: B0DJTJ4RWX

Title of the review: just alright, not the strongest, not the most stable, noisy, kind of works

Name of the reviewer: Jose

Date of the review as it appears on our website: April 26, 2025

Account Reviews have been hidden.

ASIN of the product: B0DJTJ4RWX

Title of the review: I was hoping it’d work. I’ve tried it with Invisalign, but it didn’t work. I’ll try it on other objects and update you later.

Name of the reviewer: Aly

Jose the buyer account hides the reviews, but in the product review revealed nothing bad, the description said the ultrasonic cleaner need to add ultrasonic cleaning solution with the use of the lid, the noise is extremely low, the customer just let their own subjective inappropriate way of using the product, did not follow the steps in the manual, and ended up giving untrue 3-star ratings!

Another seller-Aly , she gave the operation video, but she used the wrong way, will not use it correctly, suspected the quality of the goods, gave the wrong 3 star rating, in fact, the quality of the goods is completely ok, the customer did not look at my link to the use of step-by-step diagrams or instruction manuals, resulting in their own can not be used, I tried to contact her to tell the ultrasonic cleaner use, but she did not I tried to contact her to tell her how to use the ultrasonic cleaner, but she didn't see the reply.