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Seller_nidLZh9YRAbIX

No Compensation When Carrier Cannot Deliver to an Amazon Center

I couple of months ago, Amazon instructed me to send a shipment to GYR2 - GOODYEAR, AZ. Now, the shipment is coming back to me in Japan, which will cost me hundreds of dollars in sending and return postage. When I asked the postal system why, they said that the boxes had cleared customs etc. and everything was no problem. However, the center didn't have a way for the boxes to be delivered.

As this was entirely the fault of the Amazon center that Amazon instructed me to send the shipment to, I was expecting some kind of compensation from Amazon as it was sent to as there was no problem with the shipment itself. Also, in the past when I had this problem once before, Amazon compensated.

However, after contacting support, I just get excuses and dodges saying maybe their were customs charges (the postal system confirmed there were not), forbidden products (these were the same models etc. that I have send to Amazon countless times and again the postal system confirmed it was not the problem) etc.

This is just so utterly unjust to sellers as I sent it as they instructed (post was an option). Some new Amazon policy? Is there anything I can do????

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Seller_nidLZh9YRAbIX

No Compensation When Carrier Cannot Deliver to an Amazon Center

I couple of months ago, Amazon instructed me to send a shipment to GYR2 - GOODYEAR, AZ. Now, the shipment is coming back to me in Japan, which will cost me hundreds of dollars in sending and return postage. When I asked the postal system why, they said that the boxes had cleared customs etc. and everything was no problem. However, the center didn't have a way for the boxes to be delivered.

As this was entirely the fault of the Amazon center that Amazon instructed me to send the shipment to, I was expecting some kind of compensation from Amazon as it was sent to as there was no problem with the shipment itself. Also, in the past when I had this problem once before, Amazon compensated.

However, after contacting support, I just get excuses and dodges saying maybe their were customs charges (the postal system confirmed there were not), forbidden products (these were the same models etc. that I have send to Amazon countless times and again the postal system confirmed it was not the problem) etc.

This is just so utterly unjust to sellers as I sent it as they instructed (post was an option). Some new Amazon policy? Is there anything I can do????

Tags:Inventário
00
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Responder
1 resposta
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Seller_z3XfkorVSmnEY
Em resposta à postagem de: Seller_nidLZh9YRAbIX

Unfortunately even though Amazon allows you to ship via USPS, most centers are not equipped to receive packages from USPS. This has been an issue since FBA started over a decade ago.

00
Siga esta discussão para ser notificado sobre novas atividades.
user profile
Seller_nidLZh9YRAbIX

No Compensation When Carrier Cannot Deliver to an Amazon Center

I couple of months ago, Amazon instructed me to send a shipment to GYR2 - GOODYEAR, AZ. Now, the shipment is coming back to me in Japan, which will cost me hundreds of dollars in sending and return postage. When I asked the postal system why, they said that the boxes had cleared customs etc. and everything was no problem. However, the center didn't have a way for the boxes to be delivered.

As this was entirely the fault of the Amazon center that Amazon instructed me to send the shipment to, I was expecting some kind of compensation from Amazon as it was sent to as there was no problem with the shipment itself. Also, in the past when I had this problem once before, Amazon compensated.

However, after contacting support, I just get excuses and dodges saying maybe their were customs charges (the postal system confirmed there were not), forbidden products (these were the same models etc. that I have send to Amazon countless times and again the postal system confirmed it was not the problem) etc.

This is just so utterly unjust to sellers as I sent it as they instructed (post was an option). Some new Amazon policy? Is there anything I can do????

11 visualizações
1 resposta
Tags:Inventário
00
Responder
user profile
Seller_nidLZh9YRAbIX

No Compensation When Carrier Cannot Deliver to an Amazon Center

I couple of months ago, Amazon instructed me to send a shipment to GYR2 - GOODYEAR, AZ. Now, the shipment is coming back to me in Japan, which will cost me hundreds of dollars in sending and return postage. When I asked the postal system why, they said that the boxes had cleared customs etc. and everything was no problem. However, the center didn't have a way for the boxes to be delivered.

As this was entirely the fault of the Amazon center that Amazon instructed me to send the shipment to, I was expecting some kind of compensation from Amazon as it was sent to as there was no problem with the shipment itself. Also, in the past when I had this problem once before, Amazon compensated.

However, after contacting support, I just get excuses and dodges saying maybe their were customs charges (the postal system confirmed there were not), forbidden products (these were the same models etc. that I have send to Amazon countless times and again the postal system confirmed it was not the problem) etc.

This is just so utterly unjust to sellers as I sent it as they instructed (post was an option). Some new Amazon policy? Is there anything I can do????

Tags:Inventário
00
11 visualizações
1 resposta
Responder
user profile

No Compensation When Carrier Cannot Deliver to an Amazon Center

de Seller_nidLZh9YRAbIX

I couple of months ago, Amazon instructed me to send a shipment to GYR2 - GOODYEAR, AZ. Now, the shipment is coming back to me in Japan, which will cost me hundreds of dollars in sending and return postage. When I asked the postal system why, they said that the boxes had cleared customs etc. and everything was no problem. However, the center didn't have a way for the boxes to be delivered.

As this was entirely the fault of the Amazon center that Amazon instructed me to send the shipment to, I was expecting some kind of compensation from Amazon as it was sent to as there was no problem with the shipment itself. Also, in the past when I had this problem once before, Amazon compensated.

However, after contacting support, I just get excuses and dodges saying maybe their were customs charges (the postal system confirmed there were not), forbidden products (these were the same models etc. that I have send to Amazon countless times and again the postal system confirmed it was not the problem) etc.

This is just so utterly unjust to sellers as I sent it as they instructed (post was an option). Some new Amazon policy? Is there anything I can do????

Tags:Inventário
00
11 visualizações
1 resposta
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1 resposta
1 resposta
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Seller_z3XfkorVSmnEY
Em resposta à postagem de: Seller_nidLZh9YRAbIX

Unfortunately even though Amazon allows you to ship via USPS, most centers are not equipped to receive packages from USPS. This has been an issue since FBA started over a decade ago.

00
Siga esta discussão para ser notificado sobre novas atividades.
user profile
Seller_z3XfkorVSmnEY
Em resposta à postagem de: Seller_nidLZh9YRAbIX

Unfortunately even though Amazon allows you to ship via USPS, most centers are not equipped to receive packages from USPS. This has been an issue since FBA started over a decade ago.

00
user profile
Seller_z3XfkorVSmnEY
Em resposta à postagem de: Seller_nidLZh9YRAbIX

Unfortunately even though Amazon allows you to ship via USPS, most centers are not equipped to receive packages from USPS. This has been an issue since FBA started over a decade ago.

00
Responder
Siga esta discussão para ser notificado sobre novas atividades.