Your Amazon.com Seller account has been deactivated in accordance with section 3 of Amazon's Business Solutions Agreement
I had signed up for seller central account in November 2023. And today, recevied a notice from Amazon seller central team "Your Amazon.com Seller account has been deactivated in accordance with section 3 of Amazon's Business Solutions Agreement". They have asked me to appeal against a violation of policies and guidelines but the problem is I haven't made any listings or sold any product since I signed up. I have been watching online video tutorials, signing up for mentorship and performing product hunting until today. I have tried to reactivate my account by requesting the amazon seller central team but no luck so far. Any and all advise is welcome to get my seller central account back on track.
Looking forward for help and advise.
Your Amazon.com Seller account has been deactivated in accordance with section 3 of Amazon's Business Solutions Agreement
I had signed up for seller central account in November 2023. And today, recevied a notice from Amazon seller central team "Your Amazon.com Seller account has been deactivated in accordance with section 3 of Amazon's Business Solutions Agreement". They have asked me to appeal against a violation of policies and guidelines but the problem is I haven't made any listings or sold any product since I signed up. I have been watching online video tutorials, signing up for mentorship and performing product hunting until today. I have tried to reactivate my account by requesting the amazon seller central team but no luck so far. Any and all advise is welcome to get my seller central account back on track.
Looking forward for help and advise.
11 respostas
Seller_rI7BZIczK8iAC
You have to copy and paste the whole email you received from Amazon and we can give you some advice afterwards. If it's for "fraudulent etc. behaviour" it will be very difficult to reinstate your account. For the most other reasons there is a solution.
Danny_Amazon
Hi there @Seller_nKjYywjfRn0pq- and thank you for looking to the forums community for some assistance with this situation. I'm also glad to see @Seller_rI7BZIczK8iAChas provided some sound guidance on next steps in the comment thread here. To confirm, resolving any issues with the first account will likely be the best path towards resolving this.
If you wouldn't mind sharing the case ID you've used to work on this with our support teams, I can take a look at the specifics from my end as well!
Best,
Danny
Seller_TvaTXH61RRGLO
"Signing up for mentorship" - That may be your problem, do they have access to your account? and also "performing product hunting" - it isn't working like this anymore
