We received your appeal, but we are unable to reactivate your ASINs at this time.
My product( earbuds) was Flagged as a radio frequency (RF) device product that does not have an FCC ID entry in the fcc_radio_frequency_emission_compliance attribute. The Earbuds are not a radio frequency device. I have spoken to Amazon 2 times about this and both times they said my product was miss miscategorized by Amazons bot. They both submitted the issue to the "Higher-ups" but I still get the same automated email. I don't know what else to do. I will include the response email from Amazon.
We received your appeal, but we are unable to reactivate your ASINs at this time.
Why did this happen?
The product detail page for the ASINs indicated in the next paragraph is not compliant with our policies.
What actions do I need to take?
To reactivate your ASINs, remove the prohibited content indicated below from your product detail page or provide additional evidence of compliance:
ASIN: B0BRDHFNZN
Recommended changes to be done: Please add an FCC ID to the fcc_radio_frequency_emission_compliance attribute in the detail page for further review
This product has been identified as a radio frequency (RF) device product that does not have an FCC ID entry in the fcc_radio_frequency_emission_compliance attribute. For instructions on how to add an FCC ID to the fcc_radio_frequency_emission_compliance attribute for your listing, please see https://sellercentral.amazon.com/help/hub/reference/4SMR4GXQ3PYD8BK?ref=efph_4SMR4GXQ3PYD8BK_cont_51&locale=en_US.
Please note that the changes made to the product detail page can take from 2 to 4 hours to reflect in our systems. If after 4 hours the changes are not reflecting correctly, feel free to reopen this case.
How do I send the required information?
You can provide the required information on your "Account Health" page by clicking the appeal button next to the deactivated listing and following the instructions provided:
https://sellercentral.amazon.com/performance/dashboard?reftag=ah_em_rp
We received your appeal, but we are unable to reactivate your ASINs at this time.
My product( earbuds) was Flagged as a radio frequency (RF) device product that does not have an FCC ID entry in the fcc_radio_frequency_emission_compliance attribute. The Earbuds are not a radio frequency device. I have spoken to Amazon 2 times about this and both times they said my product was miss miscategorized by Amazons bot. They both submitted the issue to the "Higher-ups" but I still get the same automated email. I don't know what else to do. I will include the response email from Amazon.
We received your appeal, but we are unable to reactivate your ASINs at this time.
Why did this happen?
The product detail page for the ASINs indicated in the next paragraph is not compliant with our policies.
What actions do I need to take?
To reactivate your ASINs, remove the prohibited content indicated below from your product detail page or provide additional evidence of compliance:
ASIN: B0BRDHFNZN
Recommended changes to be done: Please add an FCC ID to the fcc_radio_frequency_emission_compliance attribute in the detail page for further review
This product has been identified as a radio frequency (RF) device product that does not have an FCC ID entry in the fcc_radio_frequency_emission_compliance attribute. For instructions on how to add an FCC ID to the fcc_radio_frequency_emission_compliance attribute for your listing, please see https://sellercentral.amazon.com/help/hub/reference/4SMR4GXQ3PYD8BK?ref=efph_4SMR4GXQ3PYD8BK_cont_51&locale=en_US.
Please note that the changes made to the product detail page can take from 2 to 4 hours to reflect in our systems. If after 4 hours the changes are not reflecting correctly, feel free to reopen this case.
How do I send the required information?
You can provide the required information on your "Account Health" page by clicking the appeal button next to the deactivated listing and following the instructions provided:
https://sellercentral.amazon.com/performance/dashboard?reftag=ah_em_rp
6 respostas
Jameson_Amazon
Hi @Seller_G41z9tO0eF4xQ,
Thank you for the post!
Although I'm not sure I change the outcome here, I'd be happy to take a further look into this situation to see if I can help in any way. Can you please send me your case IDs when you have a moment?
Thanks again,
Jameson
Seller_BdJUQMnal3Z7m
Page not found.
Do these earbuds come in a case? Wireless charging? Then this product may come under RF devices. Simply ask your manufacturer for the FCC ID.
Seller_IFkfSy5gXT2lR
any luck with the fcc id problems, maybe a possible work around?
one of my antenna, listings was flagged as well, also not a radio frequency emission devise.
it's just an antenna.
