Can not update "Country of Origin"
Good day,
I am the Brand owner and i changed the manufacturing country of my products. However "country of origin" item on the product edit page is locked and i can not update it correctly. Anyone knows how to do it?
Can not update "Country of Origin"
Good day,
I am the Brand owner and i changed the manufacturing country of my products. However "country of origin" item on the product edit page is locked and i can not update it correctly. Anyone knows how to do it?
5 respostas
Seller_NMCvUvojw2Gzt
I have got and "INSANE" reply from seller support. They said i need to delete "amazon choice" and "category best seller" product and relist to update "country of origin".
"Please be informed that our system is designed in such a way that to update locked attributes such as Country of Origin attribute, you will need to delete your product listing, wait 24 hours, and then relist the product with the correct information, so that our system will accept new changes and you can avoid any conflict error while updating your suggested changes."
Michelle_Amazon
Hi @Seller_NMCvUvojw2Gzt,
I understand that you are trying to update the country of origin on your listings due to a manufacturer change. I am looking into this and will update you when I have more information.
Regards,
Michelle
