Accounted suspended/deactivated, no health issue/violations, no way to appeal
Account is suspended and/or deactivated.
What I've tried so far:
- When I click "Reactivate Account" brings me to the Account Health page.
- When I follow the steps to appeal, it brings me to the same Account Health page to resolve the issues/violations. There are no violations or issues here.
I'm not able to reactivate, resolve any violations (since there aren't any) or appeal at the moment.
Can somebody help me understand what I'm missing here and/or how to resolve this?
Accounted suspended/deactivated, no health issue/violations, no way to appeal
Account is suspended and/or deactivated.
What I've tried so far:
- When I click "Reactivate Account" brings me to the Account Health page.
- When I follow the steps to appeal, it brings me to the same Account Health page to resolve the issues/violations. There are no violations or issues here.
I'm not able to reactivate, resolve any violations (since there aren't any) or appeal at the moment.
Can somebody help me understand what I'm missing here and/or how to resolve this?
18 respostas
Seller_OvL8C4BJWiuS9
Do you have any notices in your performance notifications?
Seller_4zBzdtgCyS9EI
Welcome to Amazon selling! This is just a taste of what is to come. Spend a few hours in the forum, it will teach you everything you NEED to know.
Seller_qwr0k4OmlzDqR
@Emet_Amazon@Stevie_Amazon @Atlas_Amazon
Saw that you've helped on other posts related to this. Any insights from your end?
Levi_Dylan_Amazon
Hello @Seller_qwr0k4OmlzDqR,
Thank you for posting here on the forums.
From what you have shared, this sounds like your account has been deactivated for some time and you would like some guidance on what is required to reinstate it.
I have gone ahead and passed your information over to the responsible team for more information and what your next steps will look like. I am monitoring this closely. Once I receive an update I will be sure to respond here in this thread to let you know the outcome. I suggest to monitor your performance notification section in case that team sends you more details.
I will be reaching out soon. I hope you have a great rest of the day!
Wishing you the best,
LeviDylan
Seller_WtOwWhtSrFjva
You need to figure out why you rating is down to 200.
Check voice of customer.
Seller_brMxOGKmUHVKc
Consider reporting this to the FTC, and Better Business Bureau. Amazon.com has been routinely engaging in witch hunt style defamation and kangaroo court style vendor harassment lately and they know it. They are already on shaky ground with the FTC, and FinCEN and they know that they need to do better.
As someone who has sold items on Amazon.com for over 10 years I can tell you that this is definitely a major low point in the way they are interacting with sellers, and there are alot of people leaving the platform because if it. People's rights are not being respected, and it's a really frustrating and sad situation.
Seller_8E2W4sWZI4a7g
What stands out to me is the N/A at each of your metrics. This normally happens when an account stays inactive for a long period of time. Has your account been inactive for some time? Some accounts can get deactivated after a long period of time.
