I received this email today in Portuguese. I used google translate. A few years ago, Amazon opened a store in my name in Brazil without my permission. We do not ship internationally.

Does anyone know if this is specific to Brazil or the USA too? We do not use FBA, only FBM so I dont know whats going on. Is there something I must do to make sure I am not charged anythign?

Appreciate any help. thanks

"Good news! Your account will be automatically enrolled in the DBA - Delivery by Amazon logistics program from 02/21/2024

Hello,

You have been identified as a qualified seller to participate in the DBA - Delivery by Amazon logistics program and, on 02/21/2024, you will be enrolled and will have multiple benefits.

What is DBA – Delivery by Amazon and what changes for the seller?

DBA – Delivery by Amazon is a service that will give you access to our partner logistics network for your orders that are currently shipped by Seller Logistics (orders from FBA - Amazon Logistics and/or FBA Onsite - Amazon Logistics are not affected) . With DBA – Delivery by Amazon, all orders for eligible products (understand the restrictions here) must be packaged and labeled so that Amazon partner carriers can deliver them to customers, with more attractive cost conditions, fast deliveries and 100% traceability , as well as more FREE shipping options for the customer.

Depending on the shipping method available for your account, you must schedule a delivery at the carrier's collection point or a collection at your main address (carried out from 1 pm to 6 pm, only at one address per account).

For more information, see the Fulfillment by Amazon Orders help page and the Delivery by Amazon Terms of Service.

How do DBA – Delivery by Amazon rates work?

For all DBA - Delivery by Amazon orders, we charge a fee per unit, paid by the seller, which varies according to 1) the price of the product (higher or lower than R$79), 2) the weight range of the product , 3) the location and status of the seller's collection address. Furthermore, once you sign up for the program, the Amazon commission will only be charged on the price of your product and no longer on the total value of the order (product + shipping).

Is the DBA – Delivery by Amazon fee related to the state to which the order will be sent?

No, rates only vary at the three points indicated above. To learn more about the program's associated fees, visit Delivery by Amazon Fees.

Discover the main benefits of the program:

"Lyoh is very satisfied with DBA. The program helps maintain more attractive shipping conditions and facilitates our internal operation, as the process of preparing for shipping is simple, fast and intuitive. We are sure that partnerships like this are fundamental to offering excellent service to our customers." - Lyoh Store

•Your products with faster deliveries: You can increase your sales because customers love fast and 100% traceable deliveries.

•After-sales service provided by Amazon: Amazon will take care of all after-sales contacts made by its DBA – Delivery by Amazon customers, freeing up your time to dedicate to sales.

•Automatic, no-cost returns: All requests that follow the DBA – Delivery by Amazon return policy will be automatically authorized by Amazon, and a prepaid return label will be provided to the customer without any return fees being charged. you.

What action should I take now?

If you wish to use DBA – Delivery by Amazon as a shipping model, you can register for the program with your main address by clicking here. Or you can wait for automatic enrollment to complete on 2/21/2024. After automatic enrollment, we will consider the business address in your Seller Central account as your primary address. If you want, you can change it by clicking here after 02/21/2024

Still have doubts?

Participate in our webinars about DBA - Delivery by Amazon or get in touch via Seller Central, through the Help menu.

Important note:

If by 02/21/2024 you do not follow the steps to unsubscribe and expressly choose not to participate in the Delivery by Amazon program, we understand that we have your consent and authorization to enroll you in the program and charge the applicable fees. To cancel your automatic subscription to DBA - Delivery by Amazon, contact us via this link. ."