Brand registry application accidentally case closed & brand name upper lower case question
Hello, I have two questions and requests regarding the Brand Registry application.
1) I mistakenly closed the case after applying for Brand Registry and application is pending review. I found that in similar cases, you have manually reopened cases. Could you please do the same for my case if needed? My case ID is 16569436051.
2) The trademark application lists the mark text as "DTpo." Is it acceptable to register the brand name as "DTPo"?
Thank you for your assistance.
Brand registry application accidentally case closed & brand name upper lower case question
Hello, I have two questions and requests regarding the Brand Registry application.
1) I mistakenly closed the case after applying for Brand Registry and application is pending review. I found that in similar cases, you have manually reopened cases. Could you please do the same for my case if needed? My case ID is 16569436051.
2) The trademark application lists the mark text as "DTpo." Is it acceptable to register the brand name as "DTPo"?
Thank you for your assistance.
4 respostas
Seller_CW0P5hgbsiqWX
This is not a good time of the year. Amazon slows way down on accepting new sellers and new brands at this time of the year. It is nothing against you, it is just that amazon was not want their buyer's disappointed with bad experiences that may occur with lack of experience in selling on the site.
CR_Amazon
@Seller_w39Vpp1ZhRw0p
My name is CR and wanted to hop in here. From the sound of it, it appears you may have accidentally closed out the associated support case to your Brand Registry application.
I am going to reach out to the appropriate partner team to see if we can get your pending application closed out, clearing the way for you to reapply. I am going to work on this now and get it submitted over. As soon as I hear anything further, I'll be sure to return back here and @ tag you for visibility.
CR_Amazon
CR_Amazon
@Seller_w39Vpp1ZhRw0p
While I am awaiting a response from the partner team, I wanted to provide you with this brand new Brand Registry Application Guide that will help you out during your next application.
Additionally, we just posted this discussion as well for an upcoming Ask Amazon with Brand Registry experts related to enrollment for the New Seller Community. Take a look now, and feel free to pop any questions you have on the thread ahead of the live event next Wednesday, November 6th!
CR_Amazon
CR_Amazon
@Seller_w39Vpp1ZhRw0p
Hello again, CR back here with an update to share.
I have heard back from the partner team who has let me know they have went ahead and closed out your pending application, paving the way for you to now reapply.
I was happy to have been of assistance here and hope you have a great rest of the week!
Thank you for visiting the seller forums.
CR_Amazon
