Our product has identified as a key duplication machine
Our product has been identified as a "key duplication tool," which is inaccurate. The product in question is a blank key intended primarily for replacement reasons. It is unable to replicate keys, alter lock tumblers, or circumvent any security measures. We have already submitted many appeals, supplying all documents and photographs, but we have received the same response from Amazon without offering a clear explanation or any reason why they continue to deny our appeals.
Our product has identified as a key duplication machine
Our product has been identified as a "key duplication tool," which is inaccurate. The product in question is a blank key intended primarily for replacement reasons. It is unable to replicate keys, alter lock tumblers, or circumvent any security measures. We have already submitted many appeals, supplying all documents and photographs, but we have received the same response from Amazon without offering a clear explanation or any reason why they continue to deny our appeals.
12 respostas
Seller_U8E8Rys0BrQEk
do you have any new messages? I think I have the same problems as you. We still don't know why
Seller_4RZqZ7mc1rnou
NEED HELP! WHY AMAZON CONTINUE TO DENY OUR APPEALS EVEN WE SUBMITTED ALL THE DOCS NEEDED
Atlas_Amazon
Hello @Seller_4RZqZ7mc1rnou
Thank you for the information provided regarding the issue that has impacted your listings. I understand our team has concerns regarding your keys being utilized a duplication tool. We will require some additional details to be able to provide specific guidance. Could you share the specific messaging or case ID that you have been working on so we can research the details? What documentation have you attempted to provide?
In addition to providing disputing evidence, we would also recommend reviewing the details associated to the listing as there may be claims that are triggering the concern. If the listing details are the issue, then the documents and information you are attempting to dispute with may not be enough to resolve the violation.
We encourage you to provide any other relevant details in relation to this situation so we may further understand and provide support.
Best,
Atlas
