Is there a way to restrict others from creating variations for my brand?
Hello,
We have been having an unauthorized seller adding 2 variations to our listing since July 15. Every single day, they add the unauthorized product to our listing! Then we have to spend hours on the phone with customer service to take them down and the next day they are up again. We are brand registered. It is very frustrating and our customers are confused. Is there a way to restrict unauthorized sellers (selling knock offs of our product) from creating variations for my brand and adding them to my listing?
Please help!
Thank you!
Is there a way to restrict others from creating variations for my brand?
Hello,
We have been having an unauthorized seller adding 2 variations to our listing since July 15. Every single day, they add the unauthorized product to our listing! Then we have to spend hours on the phone with customer service to take them down and the next day they are up again. We are brand registered. It is very frustrating and our customers are confused. Is there a way to restrict unauthorized sellers (selling knock offs of our product) from creating variations for my brand and adding them to my listing?
Please help!
Thank you!
15 respostas
Sandy_Amazon
Hello @Seller_s8BFcRwo0PzpH
My name is Sandy from the Amazon Community Manager team.
How to report an unauthorized seller may change depending on your trademark and status.
Based on investigation, I'm assuming you are asking for help regarding a recent submission through the Report a Violation tool complaint ID 15691089211?
Could you please confirm if the issue you mentioned here aligns with what you sent through complaint ID 15691089211?
Best,
Sandy
Sandy_Amazon
Hi @Seller_s8BFcRwo0PzpH
I looked into details of complaint ID 15691089211 and have some recommendations to share on your next submission.
Would you please confirm if your post here is related to 15691089211? Thank you!
Sandy
Seller_gOEI26HVe3ja4
Are you registered in brand registry
Seller_IFRrkIcoHoGF8
how do you KNOW FOR SURE they're selling knock-knock-offs??? Did u place an order with them to see????
