Video Call Verification Problem
Hello Friend
I received an email about video call verification when i registered for video call verification amazon send me an email about time and meeting method. While i joined meeting on time and tried whole day but no one attend the meeting for video call verification. What i do please help me in this problem
Video Call Verification Problem
Hello Friend
I received an email about video call verification when i registered for video call verification amazon send me an email about time and meeting method. While i joined meeting on time and tried whole day but no one attend the meeting for video call verification. What i do please help me in this problem
5 respostas
Roxy_Amazon
Dear @Seller_0kFA4472TnI4s,
Thank you for reaching out about the issue with the video call verification process. I'm sorry to hear that an Amazon representative did not attend the scheduled video call meeting as expected.
It's important to ensure that the video call verification is completed successfully, as this helps to confirm your identity and maintain the integrity of the Amazon marketplace. I know how critical this process is for sellers like yourself.
Amazon typically provides 3 different time slot options to ensure sellers can complete this important verification process. Were you able to schedule 3 times? Was the first time slot your preferred choice? If there are extra time slots available, I would strongly recommend that you attend the next scheduled call. This will give you the best opportunity to complete the verification process with an Amazon representative.
Please let me know if you have any other questions or if there is anything else I can assist you with. I'm here to help ensure that the video call verification goes as smoothly as possible and that you receive the full support you need from us.
Best regards,
-Roxy
