Item Bullet Points Not Visible in iOS Amazon App Listing Display
We received a question about an item that is clearly answered in the listing bullet points. We checked the listing in the app and the bullets are not there. We checked it on-line through the internet and the bullets are there. The item detail page has the bullets as well. Has anyone else noticed that the item display in the amazon app has changed?
Admins and moderators: Please look into this. web display is fine. All of our items are having the same issue but the one we received the question about is B07QVMGWCQ
Item Bullet Points Not Visible in iOS Amazon App Listing Display
We received a question about an item that is clearly answered in the listing bullet points. We checked the listing in the app and the bullets are not there. We checked it on-line through the internet and the bullets are there. The item detail page has the bullets as well. Has anyone else noticed that the item display in the amazon app has changed?
Admins and moderators: Please look into this. web display is fine. All of our items are having the same issue but the one we received the question about is B07QVMGWCQ
5 respostas
Cooper_Amazon
Good Evening @Seller_THlD4n8pJXGkA,
I wanted to reach out as I have gone ahead and escalated the cases you filed about ASIN B07QVMGWCQ bullet points not accurately populating on Amazon's shopping app (specifically it sounds like the iOS version?) The partner team will look into the escalation and provide guidance within the next few days. Until then, thank you for your patience and we will chat again soon. Have a good night.
Sincerely, Cooper_Amazon
Cooper_Amazon
Good Morning @Seller_THlD4n8pJXGkA,
I heard back from the partner team and they mentioned, the information that was shared on CASE ID 17553970181 was valid and accurate.
Different phones share slightly different experiences on the app:
- For iPhone users, the bullet points become visible after selecting "Item Details."
- On Android devices, the experience differs slightly, with bullet points appearing under "Product Details."
Hopefully that makes sense. If you have any additional questions, please feel free to reach back out. Have a lovely rest of the week.
Cheers, Cooper_Amazon
