Not receiving payments from Amazon
Looks like we are not the only ones having problems with Amazon not releasing funds to us. It's been 2 months since we received a distribution and like everyone else have no way to contact anyone about this Seller support says that they sent the issue to a "specialized payment team" and they should contact us within 24 hours, but that has not happened. Anyone had this issue and got it resolved? Our account says the health is excellent . I'm not even sure how to categorize this issue
Not receiving payments from Amazon
Looks like we are not the only ones having problems with Amazon not releasing funds to us. It's been 2 months since we received a distribution and like everyone else have no way to contact anyone about this Seller support says that they sent the issue to a "specialized payment team" and they should contact us within 24 hours, but that has not happened. Anyone had this issue and got it resolved? Our account says the health is excellent . I'm not even sure how to categorize this issue
2 respostas
Saeid_Amazon
Hello @Seller_yPdV8YLwzEosD
I understand you are having issues with payments not being disburse to you. Thank you for providing this information. My goal is to give you further assistance. As it does appear the current situation exceeds our ability to assist in this space, I have forwarded your information to a Community Manager to continue researching this matter further.
Thank you for your understanding.
Saeid.
CR_Amazon
@Seller_yPdV8YLwzEosD
Hello there, my name is CR and I wanted to hop in here to see if we can get you some additional information here.
It sounds like you have opened cases up with Seller Support. Would you mind sharing those case #'s below? I'd be happy to review your issue there in more detail and read through any correspondence provided to this point.
I will hang tight here for your reply.
CR_Amazon
