Variants are not displayed in the foreground
Parent: xx, child: xx meets the variant relationship, but the foreground has not been displayed, for this problem, I consulted the customer service on October 6, caseID 16352462281, but so far has not given me an accurate answer, are some official words reply, and has been waiting for Amazon to operate, I don't know in the end let me wait for how long this I don't know how long I have to wait, this problem can still be solved, who should I look for, I always believe that Amazon is a trustworthy platform, please help me! @CR_Amazon
Variants are not displayed in the foreground
Parent: xx, child: xx meets the variant relationship, but the foreground has not been displayed, for this problem, I consulted the customer service on October 6, caseID 16352462281, but so far has not given me an accurate answer, are some official words reply, and has been waiting for Amazon to operate, I don't know in the end let me wait for how long this I don't know how long I have to wait, this problem can still be solved, who should I look for, I always believe that Amazon is a trustworthy platform, please help me! @CR_Amazon
4 respostas
Seller_K1bexdqorg1TG
@Manny_Amazon@Glenn_Amazon Please follow up on this caseID 16352462281,after it opens on Oct. 6, please send it
Glenn_Amazon
Hi there @Seller_K1bexdqorg1TG,
I've reviewed your case and the team is currently working to appeal your Variations. At this time some of your variations have been identified as in violation of the Variations Policy. At this time I request that you continue to work with the team as they are taking the appropriate actions to appeal. I would recommend in the meantime you ensure that your primary images be updated to ensure they are aligned with Main Image Requirements.
If the case resolves without resolution please let me know here and I will see what escalation steps exist, however at this time the case is with the right team. Thank you for your understanding.
-Glenn
