Unable to contact Customer Support even after clicking "Get Help"
Hi! I'm unable to reach Amazon seller support. I'm clicking "Get Help" and all I receive is a bunch of articles. I never experienced this before. Before that, I was able to click "Get Help" and it takes me directly to the contact through phone, email, or chat page. I don't need a bunch of articles to solve my problem as it's payment related. I need a human associates to help me resolve this. Anyone experiencing this and how are you resolving this?
Unable to contact Customer Support even after clicking "Get Help"
Hi! I'm unable to reach Amazon seller support. I'm clicking "Get Help" and all I receive is a bunch of articles. I never experienced this before. Before that, I was able to click "Get Help" and it takes me directly to the contact through phone, email, or chat page. I don't need a bunch of articles to solve my problem as it's payment related. I need a human associates to help me resolve this. Anyone experiencing this and how are you resolving this?
1 resposta
CR_Amazon
Hello there @Seller_zIJRjdv2sUdXb
My name is CR and wanted to hop in here and see if you still needed some assistance here. I apologize for the frustration in being unable to reach out to our support team.
Can you do me a favor and try following this link to see if you are able to open a case with Seller Support?
I'll hang tight here for your reply.
CR_Amazon
