Your appeal request for case ID [17987272421] has been declined
Hi Forum Support,
Notification from Amazon Brand Registry Support : Your appeal for case ID [17987272421] has been denied. We have determined that the account has engaged in abusive conduct as specified in the *Intellectual Property for Rights Owners Policy*(https://sellercentral.amazon.com/gp/help/external/U5SQCEKADDAQRLZ?referral=A1Z0NZ7DL7NUQQ_AR6J4MBEUVJB9).
During the appeal process, we conducted a thorough investigation using the information you provided and data from our internal systems. This decision is final. New appeals may be rejected unless you submit additional new information.
I would like to know what kind of information is required to submit supplementary information? I have submitted 1. Trademark Authorization; 2. Manufacturer Certification; 3. Direct Ownership: I am the registered owner of trademark; 4. Statement of Authority
Thank you in advance for your support!
anna
Your appeal request for case ID [17987272421] has been declined
Hi Forum Support,
Notification from Amazon Brand Registry Support : Your appeal for case ID [17987272421] has been denied. We have determined that the account has engaged in abusive conduct as specified in the *Intellectual Property for Rights Owners Policy*(https://sellercentral.amazon.com/gp/help/external/U5SQCEKADDAQRLZ?referral=A1Z0NZ7DL7NUQQ_AR6J4MBEUVJB9).
During the appeal process, we conducted a thorough investigation using the information you provided and data from our internal systems. This decision is final. New appeals may be rejected unless you submit additional new information.
I would like to know what kind of information is required to submit supplementary information? I have submitted 1. Trademark Authorization; 2. Manufacturer Certification; 3. Direct Ownership: I am the registered owner of trademark; 4. Statement of Authority
Thank you in advance for your support!
anna
2 respostas
Seller_OQFROn8pL3x9p
you need to send ALL the invoices that you have from official distributors even from items from the same brand even if they are from another models. and make a letter in PDF and explain why are you sendind all that invoices. i had a similar problem, i sended invoices only for the item in dispute but keep getting denied, then i had to make a letter explaining why i was sending all the invoices from the same brand with all the models numers, and they accepted my appeal.
Hope it helps greetings
Saludos
