MY SECTION 3 APPEALS GETTING DENIED A PLETHORA OF TIMES WHILE HAVING OPTION TO ACKNOWLEDGE VIOLATION
Hi Amazon Team,
I got a Section 3 violation for products with altered expiration date issues. When I try to acknowledge the violation, Amazon keeps asking for more information, but the system only lets me check 6 boxes—there’s no way to send my documents.
I’ve tried:
Sending appeals saying the deactivation was a mistake. They keep stating there is not enough sufficient information
Calling support, but they can’t help. Every time i call they state a different thing is missing from my appeal
Another seller going under ( Ecom store478) faced the same issue and got their account back THAT SAME WEEK
https://sellercentral.amazon.com/seller-forums/discussions/t/4d4cd16c-32ab-42a2-b02b-65e6edc1556e?postId=4d4cd16c-32ab-42a2-b02b-65e6edc1556e
My appeals keep getting rejected. Please connect me to someone who can review my case. Hoping to hear back from the powers that be :/
MY SECTION 3 APPEALS GETTING DENIED A PLETHORA OF TIMES WHILE HAVING OPTION TO ACKNOWLEDGE VIOLATION
Hi Amazon Team,
I got a Section 3 violation for products with altered expiration date issues. When I try to acknowledge the violation, Amazon keeps asking for more information, but the system only lets me check 6 boxes—there’s no way to send my documents.
I’ve tried:
Sending appeals saying the deactivation was a mistake. They keep stating there is not enough sufficient information
Calling support, but they can’t help. Every time i call they state a different thing is missing from my appeal
Another seller going under ( Ecom store478) faced the same issue and got their account back THAT SAME WEEK
https://sellercentral.amazon.com/seller-forums/discussions/t/4d4cd16c-32ab-42a2-b02b-65e6edc1556e?postId=4d4cd16c-32ab-42a2-b02b-65e6edc1556e
My appeals keep getting rejected. Please connect me to someone who can review my case. Hoping to hear back from the powers that be :/
7 respostas
Roxy_Amazon
Greetings @Seller_Li9pNSpOecfDd,
I understand you are having issues with sending documentation to reactivate your account.
Could you please provide me with a Seller Support case ID so I can look into this further for you? I'd be happy to take a look and see if I can help resolve the issue.
Please let me know the case ID whenever you have a chance.
I'm looking forward to hearing back from you.
Best,
-Roxy
