related account suspension
my selling account was suspended due to related with unknown account, . I really do not know who they are. i appeal multiple times but its rejected and my account is individual . amazon asked me to submit evidence can someone tell me which type of evidence should i submit
related account suspension
my selling account was suspended due to related with unknown account, . I really do not know who they are. i appeal multiple times but its rejected and my account is individual . amazon asked me to submit evidence can someone tell me which type of evidence should i submit
2 respostas
Seller_LImVvUWeyiCfQ
Although the thread is 2 years old, it's still a good place to start in figuring out the cause of the related accounts.
This is also an informative post by Community Manager, Robbie. Read through that to see if anything jumps out.
Lastly, the Seller University video Address a Multiple Account Policy violation provides examples of the type of evidence Amazon is looking for.
Sonny_Amazon
Hey there @FAISAL_COLLECTS_109,
This is Sonny from Amazon checking in on your thread about the related account deactivation. Thank you for your patience in the response to your post, now let's consider some key points for a path forward -
"my selling account was suspended due to related with unknown account, . I really do not know who they are. i appeal multiple times but its rejected and my account is individual"
The first step will involve determining where this account link is coming from. Have you hired anyone to help you manage your seller account, like a virtual assistant? Have you shared any personal information from your Amazon seller account with anyone else that has an Amazon seller account?
After researching further and auditing your Seller Account information, next steps will depend on the scenario causing the account link.
Seller University has some great resources to review, and I suggest starting here for some more insight on addressing a Multiple Account Policy Violation.
I hope this helps on your path forward, feel free to post here with an update or any further questions you may have.
Best,
Sonny
