Shippment tracking id: "⚠ ID not recognized. Please try again."
Hi All,
When I tried to input the tracking id, the status shows "⚠ ID not recognized. Please try again."
I tried to use "76JJ4TKJ" from reference ID provided by Amazon.
FBA17T9RRQGW, 76JJ4TKJ
Why it doesn't work? Should I use same tracking id for different cantons in the lot to sending in same FBA address?
Thank you!
Shippment tracking id: "⚠ ID not recognized. Please try again."
Hi All,
When I tried to input the tracking id, the status shows "⚠ ID not recognized. Please try again."
I tried to use "76JJ4TKJ" from reference ID provided by Amazon.
FBA17T9RRQGW, 76JJ4TKJ
Why it doesn't work? Should I use same tracking id for different cantons in the lot to sending in same FBA address?
Thank you!
1 resposta
Steve_Amazon
Hi @Seller_IMUYY5h77HBr5,
Steve from Amazon here, thank you for reaching out. In this situation, I recommend that you create a case to Seller Support explaining the situation and the error you are receiving. They will be able to troubleshoot this further.
If Seller Support is unable to resolve this for you, please drop the case ID here and I am happy to explore other options here.
Please let me know if there are any questions.
Thanks,
Steve
