Inactive account loop Grip Feed
my account is inactive but to reactivate I need to complete Bank Account Verification (In Progress) but when I click it, I circle back to the Inactive screen so I am unable to complete it. It is an endless loop, additionally, I submitted correct bank information a few times that Amazon rejected and I don't have a clue why. I can't contact support because of the inactive loop, this is horrible.
Inactive account loop Grip Feed
my account is inactive but to reactivate I need to complete Bank Account Verification (In Progress) but when I click it, I circle back to the Inactive screen so I am unable to complete it. It is an endless loop, additionally, I submitted correct bank information a few times that Amazon rejected and I don't have a clue why. I can't contact support because of the inactive loop, this is horrible.
8 respostas
Seller_lgiukd8RpudNH
I have the same problem. No matter what I click, I am always returned to the "This account is inactive..." notification. This has been going on for two weeks now. I am also unable to access any Help pages or Seller Central from my seller account. Everything returns me to the "account deactivated" page. Both credit cards are valid. Truly awful.
Connor_Amazon
Hi @Seller_VADd16knP10ZK
Connor from Amazon here, thanks for reaching out.
I was able to replicate and mirror the reactivate account issue on your account and it worked for me.
Please clear your browser's cache+cookies, restart your computer and then try again. The link does work and there are no known issues with our system right now.
I do see your bank account is verified but our support team is asking for you to verify your business address.
You also should be able to create a support case via this link: https://sellercentral.amazon.com/cu/contact-us
Let me know if you are still having the same issue after you try the link again,
Connor
Seller_puKQnXW6ZTJSo
I am in the same loop. It's so frustrating and such a waste of my time. I just want out.
