Sponsored Ads Portfolios Disappeared
The portfolios we have set up for the sponsored ads campaigns disappeared since yesterday. Does anyone else experience the same thing?
Sponsored Ads Portfolios Disappeared
The portfolios we have set up for the sponsored ads campaigns disappeared since yesterday. Does anyone else experience the same thing?
1 resposta
Veronica_Amazon
Hello @Agent_J_guy,
Thanks for the post here! Have you verified that you are still getting billed for those campaigns? The status column in the campaign manager displays information about the current state of your campaign. The status reflects changes made to the campaign, and whether or not the campaign’s ads have been approved based on Amazon Ads' policies. If so, you will want to reach out to the Ads team regarding this campaign via opening a case with Ads Support here so that they may do some 1:1 troubleshooting and investigation.
Kindest regards,
Veronica_Amazon
