Hi Amazon Support Team,

I am writing about the recent suspension of my Amazon account.

I have been waiting for 1 week. Still no results. Please solve this problem.

I received an identity verification request on April 1st, and the Dispute section on the same day only asked for identification of my ID card and face photo, which I completed, and then the system did not send me any information-documents or defense letter. According to Amazon’s guidelines, identity verification is usually completed within 72 hours, but as of April 4th, my account is suspended and the status is still “verification in progress.”

I respectfully request that my case be reviewed immediately as this delay is affecting my ability to work. All documents were submitted correctly and on time. Can you please explain why my account was disabled while my appeal is still pending?

Thanks

@Atlas_Amazon

@CR_Amazon

@Connor_Amazon

@Nano_Amazon

@Levi_Dylan_Amazon