How can I fix inventory file upload errors?
If you receive any errors after you upload an inventory file, refer to the processing
report to obtain more information about each error. We recommend that you open your
inventory file and processing report side-by-side, so you can determine which fields in
your inventory file resulted in upload errors.
To download and use processing reports:
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Access the Add Products via Upload page.
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Select the Monitor Upload Status tab
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Scroll down to the inventory file Upload status section, then
click Download Processing Report.
Note: Processing reports are best viewed in spreadsheet programs such as Microsoft
Excel. You can open a processing report in Notepad and then copy and paste the
content of the report into a spreadsheet program to view it.
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(Optional) Filter or sort the error-type column to view only
error messages (and not info or warning messages).
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For each error, refer to the original-record-number and
SKU columns to determine which record in your inventory file
resulted in the error.
Note: The first two rows of your inventory file are not considered records.
Therefore, an error in Record 1 in the processing report corresponds to Line 3 in
your inventory file.
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Review the error-message column in the processing report. For
more information about each error, see Error Code Explanations.