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This article applies to selling in: Brazil

Getting started with FBA Onsite

Fulfillment by Amazon's programs and services can help you grow your business and reach more customers. With FBA Onsite, Amazon will handle the process from picing up the product at your fulfillment center to deliverying it the customer, including customer's queries and returns.

What are the benefits of using FBA Onsite?

Benefits of using FBA Onsite include:

  • Amazon Prime: With FBA Onsite your products may be eligible for Amazon Prime. Amazon Prime is a membership program that offers benefits such as: free expedited delivery, special offers, Prime Music, Prime Video, Prime Reading and Twitch.
  • Free shipping: Your FBA Onsite listings are eligible for free deliveries on orders over R$ 99 for books and R$ 149 for other products or Prime. The free shipping thresholds consider not only the products sold by you, but also other products Fulfilled by Amazon that are in the same order.
  • Trusted customer service and returns: FBA Onsite listings are displayed with the Fulfilment by Amazon logo, so customers know that the delivery, customer service, and returns are all handled by Amazon.

Why use FBA Onsite?

Amazon has created one of the most advanced fulfillment networks in the world, and your business can benefit from our expertise. With FBA Onsite we deliver your orders and support customer service and returns for these products. FBA Onsite can help you scale your business and reach more customers.

  • Increase your sales: When you join FBA Onsite, your offers become more visible and more competitive. Many of your products will be eligible for benefits which help drive your sales and make your business more competitive.
  • Focus on your core business: We take care of shipping to customers, saving you time so that you can focus on your business.
  • Benefit from Amazon's 24/7 customer service: With FBA Onsite, Amazon's acclaimed 24/7 customer service is available for FBA Onsite orders.

More resources

  • Quick Guide to operate on FBA Onsite: Download
  • Quick Guide on FBA Onsite Operational Performance: Download
  • Payments Report FAQ: Download
Note: At the moment, FBA Onsite is a restricted program limited to selected sellers. If you are interested, apply here for an internal evaluation and we will contact you in case you are selected to join the program.
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