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This article applies to selling in: Brazil

Cancel a Deal

You may cancel a proposed Deal at any time; however, we recommend you cancel your deal at least 25 hours before the start time to avoid being blacklisted from creating Deals in the future. Upcoming Deals will be visible to customers on Amazon 24 hours before the Deal is scheduled to run and can be found in the Upcoming Deals page. If you ever need to cancel your Deal, do so before it becomes visible to customers.

To cancel a Deal:

  1. From the Deals Dashboard, filter your Deals by Status to show only Deals that Need Action or are Upcoming. For the Deals that you wish to cancel, click on the drop-down button next to Edit.
  2. Select Cancel Deal from the menu.
Note: Once a Lightning Deal is canceled, it cannot be reactivated or reinstated.Once a Deal is canceled, it cannot be reactivated or reinstated.
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