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This article applies to selling in: Brazil

Delivery by Amazon - Incorrect Weight and Dimensions Policy

This page provides information about the Delivery by Amazon fee that may be charged to a Delivery By Amazon seller if incorrect details regarding weight and dimensions is provided while scheduling pickups for Delivery By Amazon orders.

As a Delivery By Amazon seller, you acknowledge and agree that in accordance with the Delivery By Amazon Service Terms, you are responsible for providing accurate weight and dimension details while scheduling pickups for your Delivery By Amazon orders.

Note that provision of incorrect information regarding weight and dimensions of the product may not only require more time for fulfillment, but also cause logistical expense. Therefore, in the event you are found to be providing incorrect information for the above mentioned details, you hereby agree and acknowledge that Amazon shall have the right:

  • To recover/set off the correct applicable fees with the levy of an additional logistics fee (as may be applicable); and/or
  • To review of your selling account, in case of repeated instances of incorrect information.
Note: All and any of the decisions pertaining to the implementation of the policy shall be undertaken by Amazon in its sole discretion wherein such decisions shall be final and binding on the seller. Notwithstanding the sequence of actions mentioned, Amazon reserves the right to take any of the actions mentioned and/or suspend the seller, irrespective of the number of instances of providing incorrect weight/dimensions.

In the event that the shipment details are found to be incorrect, you hereby further instruct and authorize Amazon to recover the differential amount in the shipping fee for identified shipments and/or take any or all such actions under the Delivery By Amazon Service Terms and/or as may be permitted under applicable laws.

Amazon reserves the right to change and/or amend the above policy at its sole discretion, without any prior notice and you shall be responsible for reviewing these changes and informing yourself of all such applicable changes.

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