When you ship your inventory to Amazon for fulfillment, you can be assured that it will be stored in a secure environment.
When you send your shipments to our fulfillment centers, it is important to follow our preparation, packaging and labeling requirements so your shipments will be received quickly and accurately.
We store inventory either in bulk or in individual "pickable" locations. Media products are stored on library-type shelving in vertical, spine out positions with loose stacking to avoid "shelf wear." Specialty items like food or high-value goods may be placed in specific secure or climate-controlled areas of the fulfillment center as appropriate. .
If inventory is damaged or misplaced while in Amazon's control (in the fulfillment center, during delivery to or from a customer), we will reimburse you for the damaged or lost inventory.
Once your inventory is received at a fulfillment center or receive center, it is available for sale. Reconciliation of shipped inventory may take up to 21 days. You can track the status of your shipment in the Shipping Queue with the status cycling through In Transit, Delivered, Checked-In, Receiving and finally Closed. During the Receiving process, your item barcodes are individually scanned and entered into the tracking system, the dimensions (to the nearest 1/10') and weight (to the nearest 1/10 lb) are captured for storage and fulfillment purposes.