Handling time is the number of days taken by a seller to procure, pack, and ship a product after the order is received. ‘Ship by date’ for an order is defined based on handling time.
Yes, you can set different handling times for different ASINs.
Default handling time refers to the handling time set by default for offers where you leave the Handling Time field blank in the Manage Inventory page. The default handling time can be set by you to either 1 day or 2 days.
To update the default handling time on Seller Central, follow the below steps:
Go to the Manage Inventory page. Click Edit for any ASIN for which you wish to change the handling time. A product information page will open where you have the option to set a handling time for that ASIN. Handling time can be changed in bulk for all ASINs using a Listing Loader file.
Follow these steps to download the Listing Loader file:
You can check the default handling time applicable on all your seller-fulfilled offers under the Settings tab of Shipping Settings page. The Estimated ship date for your seller fulfilled orders is calculated based on order date + handling time. For example, if the default handling time is 1 day, then estimated ship date for an order placed till 12 midnight will be the next day. If you don’t ship orders by the estimated ship date, your late shipment rate will increase and may result in order cancellation.
Amazon generates handling time recommendations for a product based on your overall delivery performance, your actual delivery performance for that product, and delivery performance of similar products on Amazon. The recommendations are refreshed monthly and are based on the prior month’s handling time to reflect the most recent fulfillment capabilities.
We encourage you to regularly monitor and update your handling time recommendations. Setting accurate handling times will support the estimated delivery dates to customers.
To view and configure your recommended handling times: