Inventory dispositions
Inventory disposition represents the physical state of a unit or units.
Inventory disposition |
Inventory state |
Definition |
Sellable |
Sellable |
Inventory that looks and functions as described in the listing |
Defective |
Unsellable |
Inventory that does not look or function as described in the listing and is not visibly damaged, for example, a recalled product |
Customer damaged |
Unsellable |
Inventory that was damaged by a customer |
Distributor damaged |
Unsellable |
Inventory that was damaged by the seller, vendor, or distributor during receiving |
Warehouse damaged |
Unsellable |
Inventory that was damaged at an Amazon fulfillment center |
Carrier damaged |
Unsellable |
Inventory that was damaged by a carrier during receiving, while in transit to the customer, or while in transit back to Amazon due to a return |
Expired |
Unsellable |
Inventory that has passed its expiration date as described in Date/Lot |
|
Tip: You can save on fees by removing inventory that is unsellable.
How to read your report: online and download methods
You can see adjustments to your inventory online in Seller Central or by downloading the Inventory Adjustments report.
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The View Online method is recommended for quickly seeing inventory adjustments and reconciliations. When there is a reconciliation for an inventory adjustment, a link is provided that will connect you to either the reconciliation adjustment in the Inventory Adjustment report or the reimbursement transaction in the Reimbursement report.
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The DownloadDownload method is recommended for understanding the reconciliation status of inventory adjustments at scale.
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In the online view, you can filter inventory adjustments by Reason Group, as shown in the table below:
Reason groups by adjustment code
Code |
Reason group |
6, 7, E, H, K, U |
Damaged |
D |
Inventory disposed of |
F, N |
Found |
5, M |
Lost |
3, 4, O, P, Q |
Other |
|
To see your Inventory Adjustments report online:
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Click the View Online tab in the Inventory Adjustments report.
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Select the desired date range in the Event Date drop-down menu and the reason group in the Reason Group drop-down menu. If you leave the Reason Group field blank, the report will show all adjustment reasons.
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If you want to filter the results further, you can add the Merchant SKU, Fulfillment Network SKU, or FC, or any combination of those.
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Click the Generate Report button.
Note: If there are more than 50 inventory adjustments, the report will generate multiple pages. Use the quick links at the top and bottom right of the report to navigate between pages.
Here is an example of a reported that was generated with the selected reason group Lost, the date range Last 365 days and the Fulfillment Network SKU X001SL. Clicking on Inventory misplaced in the report’s Reason column opens the reconciliation status.
Date |
Transactions Item ID |
FNSKU |
Merchant SKU |
Title |
Disposition |
FC |
Reason |
Quantity |
July 23, 2019 |
2108808 |
X001SL |
SLU_2PK |
SLU_PHOTO_2PK |
Sellable |
LGB3 |
Inventory misplaced |
-16 |
Inventory found |
5 |
Remaining misplaced or damaged inventory |
11 |
|
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Click on the reconciliation status — in our example, Inventory found — to see the reconciliation events. In this case (see the illustration below), a total quantity of five can be seen for five Inventory found adjustment reasons.
Date |
Transactions Item ID |
FNSKU |
Merchant SKU |
Title |
Disposition |
FC |
Reason |
Quantity |
July 23, 2019 |
2108808 |
X001SL |
SLU_2PK |
SLU_PHOTO_2PK |
Sellable |
JFK8 |
⌃Inventory found |
1 |
July 23, 2019 |
210190912 |
X001SL |
SLU_2PK |
SLU_PHOTO_2PK |
Sellable |
DCA1 |
⌃Inventory found |
1 |
July 23, 2019 |
2101901 |
X001SL |
SLU_2PK |
SLU_PHOTO_2PK |
Sellable |
PHX6 |
⌃Inventory found |
1 |
July 23, 2019 |
210188746 |
X001SL |
SLU_2PK |
SLU_PHOTO_2PK |
Sellable |
MGE7 |
⌃Inventory found |
1 |
July 23, 2019 |
21188081 |
X001SL |
SLU_2PK |
SLU_PHOTO_2PK |
Sellable |
MKE1 |
⌃Inventory found |
1 |
|
To download your Inventory Adjustments report:
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Click the Download tab in the Inventory Adjustments report.
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Select the desired date range in the Event Date drop-down menu.
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Click either Request .csv Download or Request .txt Download for the format you prefer. It typically takes between 1 and 45 minutes to generate a report.
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Once the report status changes from In Progress to Download, click the Download button.
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Save the file to your computer.
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Open the report in a spreadsheet or database program, such as Microsoft Excel or Microsoft Access.
Here is an example:
adjustment-date |
transaction-id |
fnsku |
sku |
product-name |
fulfillment-center |
quantity |
reason |
disposition |
reconciled |
unreconciled |
2019-07-23 |
2108808 |
X001SL |
SLU_2PK |
SLU_PHOTO_2PK |
LGB3 |
-16 |
M |
SELLABLE |
5 |
11 |
|
For reconciled quantities with reason codes for Damaged at Amazon fulfillment center, Inventory misplaced, or Inventory found, you can get more information in the online view.
For unreconciled quantities with reason codes for Damaged at Amazon fulfillment center and Inventory misplaced occurring after November 15, 2019, you may be eligible for reimbursement under the FBA lost and damaged inventory reimbursement policy.
Reconciliation events
Inventory adjustments for Inventory misplaced, Inventory found, and Damaged at Amazon fulfillment center will have corresponding reconciliations. You can see these reconciliations in both the online and downloadable view.
Online
When there is a reconciliation for an inventory adjustment, a link is provided that will connect you to either the reconciliation adjustment in the Inventory Adjustment report or the reimbursement transaction in the Reimbursement report.
Downloadable
You will be able to see reconciled and unreconciled quantity columns for Inventory misplaced, Inventory found, and Damaged at Amazon fulfillment center. For example, when an inventory adjustment is reimbursed or reconciled, you will see the unreconciled quantity decrease and the reconciled quantity increase.
Here is an example from the online view:
Date |
Transactions Item ID |
FNSKU |
Merchant SKU |
Title |
Disposition |
FC |
Reason |
Quantity |
July 23, 2019 |
2108808 |
X001SL |
SLU_2PK |
SLU_PHOTO_2PK |
Sellable |
LGB3 |
Inventory misplaced |
-16 |
Inventory found |
5 |
Remaining misplaced or damaged inventory |
11 |
|
Here is an example from the download view:
adjustment-date |
transaction-id |
fnsku |
sku |
product-name |
fulfillment-center |
quantity |
reason |
disposition |
reconciled |
unreconciled |
2019-07-23 |
2108808 |
X001SL |
SLU_2PK |
SLU_PHOTO_2PK |
LGB3 |
-16 |
M |
SELLABLE |
5 |
11 |
|
The following table lists all possible original event and reconciliation event combinations.
Inventory adjustment reason |
Reconciliation reason (displayed in drop-down menu) |
Definition |
Damaged at Amazon fulfillment center |
Inspected and disposition corrected |
Inventory that an inspection found was not damaged at the fulfillment center. |
Reimbursed |
Inventory for which you have been reimbursed. |
Remaining misplaced or damaged inventory |
The remaining inventory that has not been reconciled. |
Inventory misplaced |
Inventory found |
Misplaced inventory that was found. |
Reimbursed |
Inventory for which you have been reimbursed. |
Damaged inventory misplaced |
Damaged at Amazon fulfillment center inventory that was misplaced.
Note: The reconciliation will be applied to the Damaged at Amazon fulfillment center inventory.
|
Remaining misplaced or damaged inventory |
The remaining inventory that has not been reconciled. |
Inventory found |
Replacement inventory found |
Inventory that was replaced to compensate for inventory lost or damaged, in accordance with the FBA lost and damaged inventory reimbursement policy. |
Missing inventory found |
Misplaced inventory that was found. |
Inventory ownership correction |
Incorrectly assigned found inventory that was moved to the correct owner. |
|
Note: Inventory adjustments other than Inventory misplaced, Inventory found, and Damaged at Amazon fulfillment center will not show a reconciliation reason in the online view or the downloadable view.
Why are my items being researched?
You will notice a new inventory classification in the Manage Your Inventory page and report, called Researching. This represents the misplaced or warehouse damaged inventory that is actively being confirmed at our fulfillment centers. A timeline shows the duration of the research, which will never exceed 30 days. Once the inventory being researched has been reimbursed or has exceeded the 30-day duration, you will see the corresponding adjustment transition over to the Inventory Adjustment report. For inventory adjustments occurring after November 15, 2019, you do not have to wait 30 days to file a claim because we are handling the 30 day researching duration for you.
Field definitions
Online header |
Download header |
Description |
Date |
adjustment-date |
DD-MM-YYYY |
Transaction Item ID |
transaction-item-id |
Unique ID for this item adjustment |
FNSKU |
fnsku |
Unique item ID assigned by Amazon, used by the fulfillment center |
Merchant SKU |
sku |
Unique item ID assigned by the seller |
Title |
product-name |
Name of the product as listed on Amazon |
Fulfillment Center ID |
fulfillment-center-id |
Fulfillment center where the adjustment is being made |
Quantity |
quantity |
Number of units adjusted |
Reason |
reason |
The download file displays codes while the online view shows descriptions. See Adjustment types and reason codes table at the top of this page for full codes and descriptions. |
Disposition |
disposition |
Whether the item is in sellable or unsellable/unfulfillable condition |
N/A |
Reconciled |
Number of units reconciled with other adjustment events |
N/A |
Unreconciled |
Number of units not reconciled with other adjustment events |