Sell on Amazon Sign in
This article applies to selling in: Brazil

Why am I no longer receiving order notification e-mails?

As long as you have e-mail order notifications enabled in your Notification Preferences, Amazon Brasil will send you a notice every time a new order is placed.

If you are no longer receiving these e-mails, you should make sure that:

  • E-mail order notifications are still enabled in your Notification Preferences found in the Settings drop-down menu.
  • You have received new orders since the e-mails stopped coming.
  • Any firewall or anti-spam software you have installed is not blocking these e-mails.
Sign in to use the tool and get personalized help (desktop browser required). Sign in


Reach Hundreds of Millions of Customers

Start Selling On Amazon


© 1999-2022, Amazon.com, Inc. or its affiliates